Maryland Consumer Assistance
CAP Resource
The Maryland Insurance Administration offers help with health insurance questions or problems. You can contact them at 410-468-2000 for additional information.
Get Health Insurance
Visit Maryland Health Connection to find and compare health insurance options in your area.
Find Answers and Help
The agencies listed below can help you understand your rights, access benefits, and answer your questions about different types of coverage.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Maryland, contact:
Maryland Insurance Administration
Address: 200 St Paul Place, Suite 2700
Baltimore, MD 21202
Phone: 410-468-2000
Toll free: 1-800-492-6116
Website: insurance.maryland.gov
If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:
Medicaid
General: 1-855-642-8572
TTY: 1-855-642-8573
Website: health.maryland.gov/mmcp/Pages/home.aspx
Local consumer assistance: www.marylandhealthconnection.gov/assets/Connector-Entity-Contact-Sheet.pdf
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Maryland Children’s Health Program (MCHP)
1-855-642-8572
TTY:1-855-642-8573
http://mmcp.health.maryland.gov
For in-person assistance please visit: https://www.marylandhealthconnection.gov/assets/Connector-Entity-Contaact-Sheet.pdf
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Maryland State Health Insurance Program (SHIP)
Maryland Healthcare Commission
Phone: 800-243-4636
Website: aging.maryland.gov/Pages/state-health-insurance-program.aspx
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.