Skip to Main Content
 

CMS Home > Medicare > E-Prescribing Incentive Program > Help Desk Support

Help Desk Support

CMS has provided the following resources to answer inquiries regarding the Physician Quality Reporting System (Physician Quality Reporting, previously known as Physician Quality Reporting Initiative or PQRI) and Electronic Prescribing (eRx) Incentive Program, incentive payments, feedback reports, and IACS registration.

1. QualityNet Help Desk – 7:00 AM – 7:00 PM CST

• General CMS Physician Quality Reporting System and eRx Incentive Program information
• Portal password issues
• Feedback report availability and access
• PQRI-IACS registration questions
• PQRI-IACS login issues

Phone: 1-866-288-8912

TTY: 1-877-715-6222

Email: Qnetsupport@sdps.org

2. A/B MAC and Carrier Provider Contact Centers

• Remittance Advice
• Incentive payments
• Adjustments made to incentive payments due to sanctions/overpayments
• NPI-level feedback reports

To get a list of Provider Contact Centers, see the "Provider Call Center Toll-Free Numbers Directory" by clicking on the following link http://www.cms.gov/MLNGenInfo/ and scrolling below to the "Downloads" section.

3. A downloadable Physician Quality Reporting and eRx Quick-Reference Support Guide for Eligible Professionals is available under the "Downloads" section below.

Downloads
PQRI and eRx Quick-Reference Support Guide for Eligible Professionals [PDF 31KB]
Related Links Inside CMS

There are no Related Links Inside CMS
Related Links Outside CMSExternal Linking Policy

There are no Related Links Outside CMS

 

Page Last Modified: 09/27/2011 3:36:57 PM
Help with File Formats and Plug-Ins

Submit Feedback