|
Regularly Scheduled System Unavailability Every Monday from 12:00 A.M. until 6:00 A.M. Eastern, there is a regularly scheduled maintenance period to include routine server rebooting. During this period, the system is unavailable and transactions will not be processed. Please plan accordingly. If you have any questions or comments, please contact the Medicare Customer Assistance Regarding Eligibility (MCARE) Help Desk. HETS 270/271 - Medicare HETS 270/271 Eligibility - Information Bulletin - Upcoming System Release – January 17, 2012
Medicare HETS 270/271 Submitters:
CMS is planning a HETS 270/271 system release in the 1st Quarter of 2012 that will enhance the ASCX12 Version 5010A1 271 responses Trading Partners receive from the HIPAA Eligibility Transaction System (HETS) 270/271. No content changes to the 270 request will be required for this release. Please review the online release documentation in the Downloads section below and prepare as necessary. An updated HETS 270/271 Companion Guide that includes 2012 Q1 changes will be distributed as soon as possible.
The release is tentatively scheduled to be installed in March, 2012. The HETS 270/271 application will be unavailable during the system release. CMS will distribute more specific release information (including estimated outage times) by March 2, 2012.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315 - Medicare HETS 270/271 Eligibility - Information Bulletin - Communication Protocol Best Practices - March 23, 2011
Medicare HETS 270/271 Submitters: CMS has updated the list of HETS submitter DO's and DON'Ts that were originally provided to HETS 270/271 submitters on March 2, 2011. The new version of these best practices is available in the Downloads section below. CMS requires that all HETS 270/271 submitters read this document and then review their HETS communication protocol practices to ensure that their organization is following these best practices. CMS will contact submitters whose behavior is not consistent with these practices to determine the submitter's action plan to improve. Please contact the Help Desk if you have any questions or concerns. Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315 - Medicare HETS 270/271 - Information Bulletin - May 20, 2010
Medicare HETS 270/271 Submitters:
CMS wants to emphasize to trading partners that HETS 270/271 Submitters are not authorized to utilize HETS to create non-CMS controlled Medicare eligibility databases.
HETS 270/271 Submitters have access to HETS 270/271 for the purpose of verifying Medicare eligibility (after screening the patient to initially determine Medicare eligibility) and determining information necessary for the submission of a claim. Use of HETS data outside of this intended purpose requires written authorization/consent from CMS and the beneficiary. HETS data is not intended to be repurposed for any other use. HETS 270/271 Submitters cannot create and host local Medicare eligibility databases that replicate HETS functionality.
Please contact the Help Desk if you have questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315 - Please see the MCARE Notification Archive link from the Related Links Inside CMS below for prior announcements.
HETS UI - Medicare HETS UI Internet Eligibility - Information Bulletin - Upcoming System Release – January 17, 2012
Medicare HETS UI Internet Eligibility Submitters:
CMS is planning an update to the HETS UI Internet Eligibility system release in the 1st Quarter of 2012 that will enhance the eligibility responses Trading Partners receive from the system. No content changes to the eligibility request will be required for this release. Please review the online release documentation in the Downloads section below and prepare as necessary. An updated HETS UI Internet Eligibility User Guide that includes 2012 Q1 changes will be distributed as soon as possible.
The release is tentatively scheduled to be installed in March, 2012. The HETS UI Internet Eligibility system will be unavailable during the system release. CMS will distribute more specific release information (including estimated outage times) by March 2, 2012.
Please contact the MCARE Help Desk if you have any questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-440-3805 - Action Required - Medicare HETS UI Internet Eligibility - Access to CMS Computer Services (IACS)
Medicare HETS UI Internet Eligibility Submitters:
There has been recent increase in IACS accounts being archived due to inactivity. CMS recommends that all individuals with IACS accounts log in to their IACS account at least once every 60 days. Individuals that do not log in to their IACS account with regularity may be disabled or archived without further notification. These individuals will have to re-register via IACS to reinstate their access.
Your cooperation is greatly appreciated. If you have any questions or problems, please contact the Help Desk.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk - Please see the MCARE Notification Archive link from the Related Links Inside CMS below for prior announcements.
Page Last Modified: 01/26/2012 5:34:53 PM
Help with File Formats and Plug-Ins
Submit Feedback
|
