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CMS Help Desk: For all questions related to recording data on the IRF patient assessment instrument (IRF-PAI) or using the Inpatient Rehabilitation Validation Entry (IRVEN) Software: Phone: 1-800-339-9313 Fax: 1-888-477-7871 Email: HELP@QTSO.COM Coverage Hours: 8:00am (ET) to 8:00pm (ET) Monday through Friday Toll-Free Customer Service for IRF billing/payment questions: See link below to the Medicare Learning Network. A document on that page provides toll-free customer service numbers for the fiscal intermediaries and Medicare Administrative Contractors (MACs). IRF PPS Listserv: See link below to sign up to receive information from the IRF PPS Listserv.
Page Last Modified: 09/02/2010 7:03:08 AM
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