The Plan Communications materials included in this section were distributed via e-mail from the MMA Help Desk (mmahelp@cms.hhs.gov). The subject list included on this page contains identified categories of information. For each category, the subject of the e-mail, the date it was sent and a brief description, is provided. Click on the subject to access the information. Documents referenced in the various communications are available in the Downloads section of the web page.
| Important Notice: Mainframe Outage Affecting IACS Services | 01/20/2012 | Please be advised that there will be a Mainframe Outage Sunday, January 22, 2012, 2:00 AM - 8:00 PM (Eastern Time). |
| Important Notice: Schedule Adjustment to Daily TRR Processing During Gentran and Mainframe Outages | 01/18/2012 | Due to the scheduled Gentran and Mainframe outages January 20th through January 22nd, please be advised of the following adjustments to the Daily TRR processing schedule: |
| Important Notice: Mainframe Outage | 01/17/2012 | Please be advised that there will be a Mainframe outage on Sunday, January 22, 2012, from 2:00 AM through 8:00 PM (Eastern Time). |
| Important Notice: Gentran Outage | 01/17/2012 | Please be advised that there will be a Gentran outage Friday, January 20, 2012 at 11:00 PM through Sunday, January 22, 2012 at 4:00 PM (Eastern Time). |
| Important Notice: MAPD Help Desk Closed on January 2, 2012 | 12/28/2011 | Please be advised that the MAPD Help Desk will be closed on Monday, January 2, 2012 in observance of the New Years holiday. |
| Important Notice: MAPD Help Desk Closed on December 26, 2011 | 12/20/2011 | Please be advised that the MAPD Help Desk will be closed on Monday, December 26, 2011 in observance of the Christmas holiday. |
| Advance Announcement of February 2012 Software Release | 11/18/2011 | Please review the memo entitled "Advanced Announcement of February 2012 Software Release" from Cheri Rice and Alan Constantian dated November 14, 2011 in the Downloads section below for information regarding the 2012 February software release. |
| Important Notice to All Medicare Beneficiary Database Graphical User Interface (MBD GUI) Users: Unif | 11/09/2011 | GUI users currently using a web browser to launch the MBD GUI from a Web page may be impacted by an upcoming change to the CMS network. |
| Important Notice: MARx UI Unavailability | 11/08/2011 | Please be advised that due to implementation of software changes, the MARx UI will be in Dark mode from approximately 6:30 PM Saturday, November 12, 2011 until 4:30 AM Sunday, November 13, 2011. |
| Cancelled Gentran Outage - Saturday, October 22, 2011, 12:00 AM through Sunday, October 23, 2011, 4: | 10/21/2011 | The MMA Upgrade for this coming weekend has been cancelled due to unresolved technical issues. |
