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Contacts

Benefits Coordination & Recovery Center (BCRC)

BCRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).

Note: For information on how the BCRC can assist you, please see the Coordination of Benefits page and the Non-Group Health Plan Recovery page.

The following addresses and fax are for information relative to Non-Group Health Plan Recoveries (e.g. all NGHP checks and inquiries including Liability, No-Fault, Workers Compensation, Congressional, FOIA, Bankruptcy, Liquidation Notices and QIC/ALI):

Non-Group Health Plan (NGHP) Inquiries and Checks

NGHP
P.O. Box 138832
Oklahoma City, OK 73113

Special Projects
(e.g. all Product Liability Case Inquiries and Special Project Checks)

Special Projects
P.O. Box 138868
Oklahoma City, OK 73113

Self-Calculated Conditional Payment Amount Option and fixed Percentage Option

Self-Calculated Conditional Payment Amount/Fixed Percentage Option
P.O. Box 138880
Oklahoma City, OK 73113

Fax

1-405-869-3309

Note: To increase efficiency, when sending a check or correspondence to the BCRC you may include an NGHP Correspondence Cover Sheet.  The NGHP Correspondence Cover Sheet is available in the Downloads section of the Non-Group Health Plan Recovery page.

Please mail Voluntary Data Sharing Agreement (VDSA) correspondence to:

Voluntary Data Sharing Agreement Program
P.O. Box 660
New York, NY 10274-0660

Please mail Workers’ Compensation Set-Aside Arrangement (WCMSA) Proposal/Final Settlement to:

WCMSA Proposal/Final Settlement
P.O. Box 138899
Oklahoma City, OK. 73113-8899

Fax

1-405-869-3306

Please mail MSP General Correspondence (e.g., information relative to Coordination of Benefits) to:

Medicare - MSP General Correspondence
P.O. Box 138897
Oklahoma City, OK 73113-8897

Fax

1-405-869-3307

Commercial Repayment Center (CRC)

CRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines:  1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).

Note: For information on how the CRC can assist you, please see the Group Health Plan Recovery page.

Group Health Plan (GHP) Inquiries and Checks
Medicare Commercial Repayment Center
PO BOX 93945
Cleveland, OH 44101-5945

Fax

1-216-781-5516

Additional Contact Information

Contact 1-800-MEDICARE (1-800-633-4227) to:

  • Obtain general Medicare information.
  • Obtain information about Medicare Health Plan choices.
  • Order Medicare publications.

Contact the My.Medicare.gov help desk (1-877-607-9663) for:

  • Assistance with MyMedicare.gov.

Contact Social Security Administration (1-800-772-1213) to:

  • Enroll in the Medicare program.
  • Replace your Medicare card.
  • Change your address.
  • Verify Medicare coverage.