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Quality Measures and Performance Standards

Quality data reporting and collection support quality measurement, an important part of the Shared Savings Program. Before an ACO can share in any savings generated, it must demonstrate that it met the quality performance standard for that year. There are also interactions between ACO quality reporting and other CMS initiatives, particularly the Physician Quality Reporting System (PQRS) and meaningful use. The sections below provide resources related to the program’s 33 quality measures, which span four quality domains: Patient / Caregiver Experience, Care Coordination / Patient Safety, Preventive Health, and At-Risk Population. Of the 33 measures, 7 measures of patient / caregiver experience are collected via the CAHPS survey, 3 are calculated via claims, 1 is calculated from Medicare and Medicaid Electronic Health Record (EHR) Incentive Program data, and 22 are collected via the ACO Group Practice Reporting Option (GPRO) Web Interface.

Narrative Specifications for all 33 Measures

2014 reporting period narrative measure specifications for the 33 quality measures are available and can be accessed in the following file:

ACO GPRO Measures

Visit the GPRO Web Interface page for ACO GPRO measures documents related to the 2014 reporting period, including: narrative measure specifications; supporting documents; measure flows; XML specifications; and training videos, as well as Q&A resources. This web site will be updated periodically before and during the reporting period as these and other resources are made available.

Administrative and Claims Based Measures

In this section, we provide Measure Information Forms (MIFs) that include technical specifications for ACO claims-based and administrative measures for the 2014 reporting period.

CAHPS Measures

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey for ACOs participating in Medicare Initiatives will be administered yearly. Visit the ACO CAHPS webpage http://acocahps.cms.gov to access the current survey, to find vendor information, to learn how to become an approved vendor and more.

ACO Quality Reporting Training Presentations

*Coming Soon* In this section we will post presentations to help ACOs prepare for reporting data for the 2014 reporting period. For reference, the 2013 training presentations can be found in the section Prior Reporting Years’ Documentation, below.

Supplemental Documents

  • Medicare Shared Savings Program Quality Measure Benchmarks for the 2014 and 2015 Reporting Years [PDF, 180KB] – This document describes methods for calculating the quality performance benchmarks for Accountable Care Organizations that are participating in the Shared Savings Program and presents the benchmarks for the 33 quality measures for the 2014 and 2015 quality reporting years. This document also reviews the quality performance thresholds and scoring, as described in the Shared Savings Program regulations. These benchmarks will apply to Shared Savings Program ACOs’ whose second or third performance years, of their initial 3-year agreement period, occur during the 2014 or 2015 reporting period
  • Medicare Shared Savings Program Interaction with the Physician Quality Reporting System (PQRS) [PDF, 177KB] – This document describes the eligibility of ACO Participant TINs and their physicians and practitioners for PQRS incentives and the applicability of the PQRS downward payment adjustment based on GPRO quality measures reporting by ACOs participating in the Shared Savings Program. The document also includes answers to frequently asked questions about the interaction and timing between the Shared Saving Program and the traditional PQRS.

Prior Reporting Years’ Documentation

2013 ACO Quality Reporting Documentation [ZIP, 13MB]

2012 ACO Quality Reporting Documentation [ZIP, 13MB]