- Title
- Interim Guidance to Support Implementation of the ASPEN Complaints/Incidents Tracking System (ACTS)
- Memo #
- 02-33
- Posting Date
- 06/06/2002
- Fiscal Year
- 2002
- Summary
- This interim guidance, used during the pilot phase of ACTS implementation (June 3, through September 30, 2002) includes complaint procedures and data elements identified by State and CMS representatives that must be addressed at the outset to assure consistent data input into ACTS. This guidance includes: specific pilot State responsibilities; and responsibilities of all States and regional offices (ROs), time frames for data input; the scope of ACTS and complaint procedures; the required fields to be completed; and clarification of terms necessary for consistent data input.
