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Survey & Certification - General Information

Title
State Operations Manual (SOM) Chapter 5, Complaints
Memo #
06-12
Posting Date
03/22/2006
Fiscal Year
2006
Summary
This memorandum summarizes changes reflected in the revised and reformatted Chapter 5 of the SOM, published on March 17, 2006. Chapter 5 now covers basic complaint procedures for all providers and suppliers and includes pages numbers.