- Title
- State Operations Manual (SOM) Chapter 5, Complaints
- Memo #
- 06-12
- Posting Date
- 03/22/2006
- Fiscal Year
- 2006
- Summary
- This memorandum summarizes changes reflected in the revised and reformatted Chapter 5 of the SOM, published on March 17, 2006. Chapter 5 now covers basic complaint procedures for all providers and suppliers and includes pages numbers.