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CMS-Certified Survey Vendor

A CMS-certified survey vendor is a new reporting mechanism, beginning in 2014, available to group practices participating in PQRS via the Group Practice Reporting Option (GPRO). This reporting mechanism is available to group practices of 25 or more eligible professionals (EPs) wishing to supplement their PQRS reporting with the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.  

A CMS-certified survey vendor, which CMS has chosen for 2014, will administer and collect the CAHPS for PQRS survey on behalf of the group practices’ patients. The results of which may subsequently be posted on the CMS Physician Compare website.

Unchanged for 2014 is the requirement for group practices of 100 or more EPs reporting via GPRO Web Interface to have the CAHPS for PQRS survey administered to their patients. CMS will continue to bear the cost of the CAHPS for PQRS survey for this specific group.

CMS will bear the cost of administering the CAHPS for PQRS survey to patients, regardless of reporting option (i.e. web interface, qualified registry, or certified EHR technology), for those groups of 25 or more EPs electing CAHPS for PQRS. Note: Group practices with an insufficient number of beneficiaries to produce reliable data may not be allowed to choose this option.  

If reporting for PQRS through another CMS program (such as the Medicare Shared Savings Program, Comprehensive Primary Care Initiative, Pioneer Accountable Care Organizations), please check the program’s requirements for information on how to report quality data to earn a PQRS incentive and/or avoid the PQRS payment adjustment.

2014 CMS-certified Survey Vendor Made Simple

The 2014 CMS-certified Survey Vendor Made Simple document outlines the necessary criteria for using the CAHPS for PQRS survey.

2014 CAHPS for PQRS Survey

The 2014 CAHPS for PQRS Survey includes the core questions contained in the CAHPS Clinician & Group Survey (Version 2.0), plus additional questions to measure access to and use of specialist care, experience with care coordination, patient involvement in decision-making, experiences with a health care team, health promotion and patient education, patient functional status, and general health.