Marketplace outreach

The Affordable Care Act created unprecedented opportunities for millions of Americans to access health insurance through the Health Insurance Marketplace.

In the Marketplace:

People can

• Compare all their health insurance options in one place
• Know that plans are meeting state and federal standards
• Link directly to different financial assistance programs including Medicaid, the Children’s Health Insurance Program (CHIP), and tax credits that can help pay private health plan premiums in advance

Small employers can

• Make health insurance available to their employees
• Choose the level of coverage they’ll offer
• Define how much they’ll contribute towards their employees’ coverage

Learn more about the Marketplace and how you can help more Americans access health insurance.

Additional Marketplace contacts:

• Agents & Brokers (Federally Facilitated Marketplace): Register or change current information in the Find Local Help tool by sending an e-mail to: FFMProducer-AssisterHelpDesk@cms.hhs.gov
• Certified Application Counselors (CAC): CACQuestions@cms.hhs.gov
• Champions for Coverage (C4C): Champion@cms.hhs.gov
• Consumers & assisters working with consumers - Marketplace Consumer Call Center: 1-800-318-2596
• Marketplace entities reporting technical problems (health plan issuers, providers, etc.) CMS_FEPS@cms.hhs.gov
• Press: Press@cms.hhs.gov
• SHOP Call Center: 1-800-706-7893 for:
  • Small employers & employees whose employers are participating in SHOP
  • Assisters working with small employers & employees whose employers are participating in SHOP