Help Desk Support
| APPLICATION | HELP DESK | CONTACT | HOURS OF OPERATION |
|---|---|---|---|
| COB | MAPD Help Desk | 800-927-8069 mapdhelp@cms.hhs.gov | Monday - Friday: 6am - 9pm EST |
| CPC | CPC Help Desk | 800-381-4724 cpcisupport@telligen.org | Monday - Friday: 6am - 10pm EST Saturday: 8am - 12pm EST |
| CSP-MCSIS | MCSIS Help Desk | 410-786-4727 mcsis_application_support@cms.hhs.gov | |
| CSR | MAPD Help Desk | 800-927-8069 mapdhelp@cms.hhs.gov | Monday - Friday: 6am - 9pm EST |
| DMEPOS | CBIC Help Desk | 877-577-5331 cbic.admin@palmettogba.com | |
| ECRS | EDI Help Desk | 646-458-6740 ecrshelp@hmedicare.com | Monday - Friday: 8am - 5pm EST |
| Gentran | IACS Administration | iacs_admin@cms.hhs.gov | |
| HETS UI | MCARE Help Desk | 866-440-3805 mcare@cms.hhs.gov | |
| HPG | MCARE Help Desk | 866-440-3805 mcare@cms.hhs.gov | |
| HSTP | HSTP Help Desk | 410-786-6693 hstp_application_support@cms.hhs.gov | |
| Internet Server | IACS Administration | iacs_admin@cms.hhs.gov | |
| MACPro | MACPro Help Desk | 410-786-2580 macpro_helpdesk@cms.hhs.gov | Monday - Friday: 9am – 5pm EDT |
| MARx UI | MAPD Help Desk | 800-927-8069 mapdhelp@cms.hhs.gov | Monday - Friday: 6am - 9am EST |
| MDR | MAPD Help Desk | 800-927-8069 mapdhelp@cms.hhs.gov | 6am - 9pm EST |
| MED | EUS Help Desk | 866-484-8049 866-523-4759 TTY/TDD eussupport@cgi.com | 7am - 7pm EST |
| myCGS | CGS DME JC Provider Call Center | 1-866-270-4909 cgs.dme.mac.email.inquiries@cgsadmin.com | 7:00am - 5:00pm Central Time |
| Novitasphere | Novitasphere Helpdesk | 877-235-8073 websiteEDI@highmark.com | 8:00am – 4:00pm EST Monday, Tuesday, Wednesday, Friday 8:00am – 2:00pm EST Thursday |
| PQRS/eRx | QNet Help Desk | 866-288-8912 qnetsupport@sdps.org | 6am - 6pm EST |
| PS&R/STAR | EUS Help Desk | 866-484-8049 866-523-4759 TTY/TDD eussupport@cgi.com | 7am - 7pm EST |
| VMS Client Letter | VMS Help Desk | 410-832-8308 THD@vips.com | Monday – Friday 7am to 7pm EST |
- Page last Modified: 03/20/2013 12:43 PM
- Help with File Formats and Plug-Ins
