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Title
Beneficiary survey-based feedback on new Medicare information materials.
First Author
McCormack, Lauren A
Date of Pub
2001 Fall
Pages
37-46
Volume
23
Issue
1
Other Authors
Garfinkel, Steven A; Hibbard, Judith H; Kalsbeek, William D; Kilpatrick, Kerry E
Abstract
In response to the Balanced Budget Act (BBA) of 1997, the Center for Medicare & Medicaid Services (CMS) initiated a massive information and education campaign to promote effective health plan decision-making. Early results suggest that the pilot version of the Medicare & You handbook and other new Medicare informational materials were viewed favorably overall. Despite their limitations, most beneficiaries found the information useful. The longer, more comprehensive materials were not perceived to be more useful than the shorter, less complicated version. Additional research is needed to determine which subgroups of beneficiaries may need more and, possibly less, information.
Abstract Continued
N/A
MeSH
N/A
NTIS Number
N/A