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One-Stop Career Center System
One-Stop Career Center System Q&A
Source: Department of Labor
What kind
of services can my client receive from the One-Stop
Career Center system?
The One-Stop Career Center System offers a variety of high-quality
services and information, such as:
- Job-search and job-placement assistance
- Free
access to computers, internet, fax machines, and printers for job
search purposes
- Access to millions of job listings
- Labor market information
- Assistance preparing resumes
- Comprehensive assessment of job skills,
abilities, aptitudes, and needs
- Career
counseling
- Workshops on topics such as interviewing skills
- Case management
- Pre-vocational services
- Information on Unemployment
Insurance
- Individual employment plans
- Training in literacy skills
- Rehabilitative services
- Referrals to training, education, and related
supportive services (such as transportation and child care)
- Outreach
and recruitment for business
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How can I find a local One-Stop
Career Center?
You can find the nearest One-Stop Career Center
by either going to America's Service Locator at
www.servicelocator.org
and entering your zip code, or by calling the
toll-free help line at 1-877-US2-JOBS (1-877-872-5627)
or TTY: 1-877-TTY-JOBS (1-877-889-5627).
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Is
there any Internet-based assistance and tools?
Yes. Much of the job search and labor market
information (core services) that One-Stop Career
Centers offer
are available on the Internet at www.careeronestop.org.
There is also a tool, called the CareerOneStopCoach,
which is available at www.careeronestopcoach.org,
to assist with navigating the Web site and accessing
the services.
There is also a veterans-specific
electronic tool called the e-VETS Resource Advisor.
It includes information on job search tools and
tips, employment openings, career assessment,
education and training, and benefits and special
services available to veterans. The e-VETS Resource
Advisor helps veterans sort through the vast amount
of information available on the Internet. Based
on the client’s personal profile and/or the
various services they select, the e-VETS Resource
Advisor will provide a list of Web site links
most relevant to their specific needs and interests.
For more information on the e-VETS Resource Advisor,
and to access the tool, visit http://www.dol.gov/elaws/evets.htm.
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Who is eligible
to receive One-Stop Career Center services?
Everyone is eligible to receive core services
offered by the One-Stop Career Center System.
However, each program has its own eligibility
requirements, and clients are assessed by the
local One-Stop Career Center as to what services
they need and are eligible to receive.
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What is the difference
between a comprehensive One-Stop Career Center
and an affiliate Center?
Comprehensive One-Stop Career Centers provide
access to all of the services that One-Stop Career
Centers offer, either on-site or through referral.
Affiliate One-Stop Career Centers have some, but
not all of the services available. When you are
locating the nearest One-Stop Center, be sure
to look for a comprehensive One-Stop Career Center.
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What if my client
has a physical or mental disability?
All One-Stop Career Center services are available
to individuals with disabilities. One program
that specializes in services to individuals with
disabilities is Vocational Rehabilitation. The
Vocational Rehabilitation program assists people
with physical or mental disabilities that represent
a substantial impediment to employment in preparing
for and keeping a job. In addition, comprehensive
rehabilitation services are offered including
work evaluation, job counseling, and medical and
therapeutic services as well as an assessment
of technology that can help people with disabilities
work.
To find out which services would
best fit your client's needs, your client should
visit your local comprehensive One-Stop Center
which can be found by visiting www.servicelocator.org
or by calling 1-877-US2-JOBS (1-877-872-5627)
or TTY: 1-877-TTY-JOBS (1-877-889-5627).
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What
is Unemployment Insurance?
Unemployment Insurance benefits provide temporary
financial resources to workers who became unemployed
through no fault of their own.
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Are
there job programs specific to veterans?
Yes. The Veterans' Employment and Training
Service (VETS) has a variety of services for veterans.
The Disabled Veterans' Outreach Program (DVOP)
and Local Veterans' Employment Representative
Program (LVERP) can be accessed through every
Comprehensive One-Stop Career Center. Both programs
provide vocational counseling, case management,
assessment, referrals to support services and
job development, and act as a liaison with potential
employers, training providers, and veterans service
organizations including the Department of Veterans
Affairs. The DVOP representatives work directly
with veterans who have service-related disabilities.
Also, veterans receive priority of service in
many federal job training programs.
For more information about both
of these programs, visit www.dol.gov/vets/programs/fact/Employment_Services_fs01.htm.
To find out what services best fit the needs of
your client who is a veteran, your client should
visit the local comprehensive One-Stop Career
Center, which can be found by visiting www.servicelocator.org
or calling toll-free 1-877-US2-JOBS (1-877-872-5627)
or TTY: 1-877-TTY-JOBS (1-877-889-5627).
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Are there educational services also
available to my client?
Yes. In addition to job services, One-Stop Career
Centers provide educational support. The Adult
Education program offers a variety of services
to help your clients who need to acquire basic
skills in reading, writing, math, and English
as well as courses in adult basic education, adult
secondary education (including GED and high school
diploma) and English as a Second Language (ESL).
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Are there services
specifically for my client if he/she is under
age 18?
Yes. If your client is at least age 14, then
he/she may be eligible for job or training services.
The Youth Activities program is open to individuals
age 14 to 21 with low income and provides educational,
training, and job services. Young people under
18 are also able to obtain core services in
One-Stop
Career Centers. Job Corp is a comprehensive,
primarily residential education and job training
program
for at-risk youth ages 16-24.
In addition, there are services
aimed at adults for which some of your clients
may be eligible. The Adult Education program is
open to individuals age 16 and older and provides
classes to acquire basic skills such as reading,
writing, math and English. The Vocational Rehabilitation
program assists people with physical or mental
disabilities that represent a substantial impediment
to employment in preparing for and keeping a job.
While there is no lower age limit for Vocational
Rehabilitation, your client must meet other eligibility
requirements.
To find out what services best fit
the needs of your client of your client who is
a youth, your client should visit the local comprehensive
One-Stop Career Center, which can be found
by visiting www.servicelocator.org
or calling toll-free 1-877-US2-JOBS (1-877-872-5627)
or TTY: 1-877-TTY-JOBS (1-877-889-5627).
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Are there any services
specifically for my client if he/she is age 55
or older?
Yes. If your client is age 55 or older, then he/she
may be eligible for the Senior Community Service
Employment Program, which provides part-time positions
to needy older workers. Depending on your client's
specific needs, he/she may be eligible for other
One-Stop services.
To find out what services best fit your older
client’s needs, your client should visit
the local comprehensive One-Stop Career Center,
which can be found by visiting www.servicelocator.org
or calling toll-free 1-877-US2-JOBS (1-877-872-5627)
or TTY: 1-877-TTY-JOBS (1-877-889-5627).
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