Mississippi Consumer Assistance

Mississippi's participation in the federal Consumer Assistance Program grant has completed, however, Health Help Mississippi continues to provide assistance to consumers with health insurance questions or problems. You can contact them at (877) 314-3843.

The agencies listed below can help you take advantage of protections and benefits and they can answer your questions about different types of coverage.

If you need health insurance, be sure to check out HealthCare.gov's Plan Finder. It will help you find and compare health care coverage options in your area.

If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Mississippi, contact:

Mississippi Insurance Department
Woolfolk State Office Building
501 N. West Street, 1001
Jackson, MS 39201
(800) 562-2957
https://www.mid.ms.gov/consumers/health-insurance.aspx

If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:

Mississippi Division of Medicaid (DOM)
Mailing Address:
550 High Street, Suite 1000
Jackson, MS 39201
(800) 421-2408
(800) 421-2408 (Interpreter)
(228) 206-6062 (Deaf and Hard of Hearing)
https://medicaid.ms.gov/programs/

If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:

Mississippi Children’s Health Insurance Program (CHIP)
Mississippi Division of Medicaid (DOM)
Mailing Address;
550 High Street, Suite 1000
Jackson, MS 39201
(800) 421-2408
(800) 421-2408 (Interpreter)
(228) 206-6062 (Deaf and Hard of Hearing)
https://medicaid.ms.gov/programs/childrens-health-insurance-program

If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov

If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:

State Health Insurance Assistance Program SHIP
Mississippi Department of Human Services
200 South Lamar Street
Jackson, MS 39201
(800) 359-4500
https://www.mdhs.ms.gov

If you are a veteran and have a question or concern about veterans’ health care benefits, go to:

US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/

If you have additional concerns or need assistance with complaints, or a dispute regarding insurance purchased through your employer, Medicaid coverage, Medicare coverage, or “self-insured” employer you can contact:

Health Help Mississippi
800 North President Street
Jackson, MS 39202
(877) 314-3843
www.healthhelpms.org
 

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.

 

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