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Roadmap to Better Care


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Roadmap to Better Care

illustration of document reading: From Coverate to Care: A better Roadmap to Better Care and a Healthier You

A Roadmap to Better Care and a Healthier You — English (PDF, 983KB)

This roadmap explains what health coverage is and how to use it to get primary care and preventive services so that you and your family live long, healthy lives.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
 Tribal Version (PDF, 721KB)

Illustration of a human figure with hands raised, Roadmap to Better Care icons above the figure, and the words A Roadmap to Behavioral health, a guide to using mental health and substance use disorder services

A Roadmap to Behavioral Health — English (PDF, 1MB)

Use this companion guide for mental health and substance use service with the Roadmap to Better Care and a Healthier You. 
illustration of tabloid reading: Your roadmap to health

Roadmap Poster Tabloid Size 11" x 17" — English (PDF, 170KB)

Track the eight-step journey from coverage to care step-by-step.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of poster reading: Your roadmap to health

Roadmap Poster Tabloid Size 8.5" x 11" — English (PDF, 154KB)

Track the eight-step journey from coverage to care step-by-step.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of person jump-roping

Step 1: Put Your Health First — English (PDF, 824KB)

Why are prevention and health coverage important?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of ID card

Step 2: Understand Your Health Coverage — English (PDF, 946KB)

What words should I know? How much will it cost me to get care?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of sample insurance card

Sample Insurance Card — English (PDF, 824KB)

This tool is an example of what your insurance card may look like and highlights important information.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
image of building with medical cross symbol

Step 3: Know Where to Go — English (PDF, 818KB)

Where do I go when I am sick? What is the difference between the emergency department and primary care?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
PCP ER

Differences Betwen Your Provider's Office and the Emergency Department — English (PDF, 818KB)

Where do I go when I am sick? What is the difference between the emergency department and primary care?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of 3 nondescript medical staff

Step 4: Pick a Provider — English (PDF, 867KB)

How do I find a provider that is right for me? What if I am assigned a provider?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of medical clip board

Step 5: Make an Appointment — English (PDF, 831KB)

What information do I need and what questions should I ask when making an appointment?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of doctor and patient

Step 6: Be Prepared for Your Visit — English (PDF, 826KB)

Why are prevention and health coverage important?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of person with stethoscope

Step 7: Decide if the Provider is Right for You — English (PDF, 790B)

Is this a provider I Can trust and work with? If not, what do I do?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
illustration of person on cross walk

Step 8: Next Steps After Your Appointment — English (PDF, 867KB)

What do I do when I get home? How do I maintain my health?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)
EOB

Sample Explanation of Benefits — English (PDF, 606KB)

This tool is an overview of the total charges for your visit and how much you and your health plan will have to pay.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

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