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Roadmap Step Booklets


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Roadmap Step Booklets

Step 1: Put Your Health First — English (PDF, 824KB)

Why are prevention and health coverage important?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 2: Understand Your Health Coverage — English (PDF, 946KB)

What words should I know? How much will it cost me to get care?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Sample Insurance Card — English (PDF, 824KB)

This tool is an example of what your insurance card may look like and highlights important information.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 3: Know Where to Go — English (PDF, 818KB)

Where do I go when I am sick? What is the difference between the emergency department and primary care?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Differences Betwen Your Provider's Office and the Emergency Department — English (PDF, 818KB)

Where do I go when I am sick? What is the difference between the emergency department and primary care?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 4: Pick a Provider — English (PDF, 867KB)

How do I find a provider that is right for me? What if I am assigned a provider?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 5: Make an Appointment — English (PDF, 831KB)

What information do I need and what questions should I ask when making an appointment?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 6: Be Prepared for Your Visit — English (PDF, 826KB)

Why are prevention and health coverage important?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 7: Decide if the Provider is Right for You — English (PDF, 790B)

Is this a provider I Can trust and work with? If not, what do I do?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Step 8: Next Steps After Your Appointment — English (PDF, 867KB)

What do I do when I get home? How do I maintain my health?
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Sample Explanation of Benefits — English (PDF, 606KB)

This tool is an overview of the total charges for your visit and how much you and your health plan will have to pay.
Arabic / ال عرب ية (PDF, 613KB)
Russian / Русский (PDF, 641KB)
Chinese / 中文 (PDF, 1.2MB)
Spanish / Español (PDF, 636KB)
Haitian Creole / Kreyòl Ayisyen (PDF, 584KB)
Vietnamese / TIẾNG VIỆT (PDF, 588KB)
Korean / 한국어 (PDF, 841KB)

Page last modified: 3/31/2017 3:24PM