Plan Year 2017 Registration and Training

Plan Year 2017 Marketplace Registration and Training NOW LIVE

Plan year 2017 Marketplace agent and broker registration and training is now available on the CMS Enterprise Portal at https://portal.cms.gov. Training is offered by CMS on the Marketplace Learning Management System (MLMS), as well as through the CMS-approved vendors listed below.

Plan Year 2017 Marketplace Registration and Training for Agents and Brokers

CMS requires agents and brokers to complete certain registration activities to participate in Health Insurance Marketplace and SHOP Marketplace on HealthCare.gov. Trainings is optional for the SHOP Marketplace but strongly encouraged. New for plan year 2017, CMS and CMS-approved vendors will offer a Refresher Training option available for agents and brokers who completed registration in plan year 2016 and are returning to the Individual Marketplace. For more information on registration and training for the SHOP Marketplace, click here to visit the SHOP Marketplace Resources webpage. For more information on the Refresher Training, please review the “Plan Year 2017 FFM Registration and Refresher Training for Agents and Brokers Returning to the FFMs” webinar slides below.

Agents and brokers can complete the required agent and broker training through CMS-approved vendors or through the MLMS.

CMS-approved Vendor Training Option

CMS has approved the following vendors to offer plan year 2017 training to agents and brokers participating in the Marketplace:

Pursuant to 45 CFR § 155.222, vendors are required to offer continuing education unit (CEU) credits in a minimum of five states where the Marketplace is operating. The number of CEUs and the states where they are available varies by vendor. Vendors charge a fee for taking their training. CMS-approved vendor training is accessed via the CMS Enterprise Portal at: https://portal.cms.gov/.

If an agent or broker requires assistance with any of the CMS-approved vendor training options, they should contact the vendor’s Help Desk directly:

  • AHIP:

  • NAHU:

    • Phone support: 877-207-0349 from 9:00 AM – 6:00 PM ET, Monday through Friday

    • Email: nahu-ffm@nahu.org

Key Registration and Training Resources

For more information on the new RCL and RTL, review the slides from the June 15, 2016 webinar here.