Plan Year 2018 Open Enrollment

Plan Year 2018 Open Enrollment has Ended

Registered agents and brokers can assist consumers enroll in health and/or dental coverage through the Marketplace from November 1 to December 15, 2017.

Even though Open Enrollment has ended, your assistance is needed year-round. To learn more about how you can help eligible consumers enroll in coverage all year long, click here. Small groups can enroll in Small Business Health Options Program (SHOP) coverage, and clients who experience a qualifying event may qualify through a special enrollment period (SEP).

For tips on getting started in the Health Insurance Marketplace, view this quick guide.  

Upcoming Webinars

CMS is hosting a series of upcoming webinars to help you assist consumers after the Open Enrollment period ends.

To register, log in to REGTAP - Opens in a new window  - External Link Policy - Opens in a new window  or create a REGTAP account, and select Training Events from My Dashboard. Click the View icon next to “2018 Health Insurance Marketplace Updates for Agents and Brokers.” You’re automatically registered for future webinars if you’ve registered for any webinars in the 2018 Health Insurance Marketplace Updates for Agents and Brokers series on or after January 11, 2018. Look for an email reminder the day before the webinar. 

Previous Webinars

Making the Most of Your Marketplace Participation During This Open Enrollment Period

Preparing for Plan Year 2018 Open Enrollment - Opens in a new window  

Key Open Enrollment Resources

Assisting Consumers Without an Email Address: Frequently Asked Questions

Provides guidance on how to assist consumers who do not have active email accounts.

2017 Marketplace Application Walkthrough - Opens in a new window  - External Link Policy - Opens in a new window  

Provides a walkthrough of the Marketplace application on HealthCare.gov for new and re-enrolling consumers while highlighting new application features. Please note that this video is from 2017 and some minor changes have been made to the 2018 application.

Marketplace Application Checklist - Opens in a new window  

Outlines what consumers need to apply for Marketplace coverage.

Help On Demand Resources

Help On Demand is a real-time referral system that connects consumers seeking assistance on HealthCare.gov with Marketplace-registered, licensed agents and brokers in their area who can provide immediate assistance with Marketplace plan selection and enrollment.

Agents and brokers can access more information regarding the Help On Demand service by following the links below:

Help On Demand Overview

Tips for Maximizing Your Participation in Help On Demand