Registered agents and brokers can assist consumers in enrolling in health and/or dental coverage through the Marketplace from November 1 to December 15, 2018.
If your clients missed the Open Enrollment period and still need 2019 health care coverage, they may qualify for a Special Enrollment Period.
Help On Demand is a real-time consumer assistance referral system operated by BigWave Systems that connects consumers seeking assistance with Marketplace-registered, state-licensed agents and brokers in their area who can provide immediate assistance with Marketplace plans and enrollments. The Help On Demand technology is hosted by BigWave Systems. Only agents and brokers who have completed
Marketplace training and registration are eligible to participate in Help On Demand. For more information and resources on Help On Demand, visit the Help On Demand page.