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Delaware Consumer Assistance

Delaware no longer operates a federally-funded Consumer Assistance Program under the Affordable Care Act. The new consumer protections and benefits of the law still apply to you, however. 

The agencies listed below can help you take advantage of some of these new protections and benefits and they can answer your questions about different types of coverage.

If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder. It will help you find and compare health care coverage options in your area.

If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Delaware, contact:

Insurance Commissioner and Department of Insurance
Main Office
841 Silver Lake Blvd.
Dover, DE 19904
(302) 674-7300

Wilmington Office
Nemours Building, Suite 1010
1007 Orange Street

Wilmington, DE 19801
(302) 577-5280
(800) 282-8611
(302) 674-7310
consumer@state.de.us
http://www.delawareinsurance.gov/

If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:  

Find out if you qualify for Medicaid or other medical assistance and social service programs by speaking with a representative at your local State Service Center.

Medicaid Customer Relations
(800) 373-2022
(302) 255-9500
http://www.dhss.delaware.gov/dhss/dmma/medicaid.html

If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to: 

Delaware Healthy Children Program
Mail completed applications and supporting documents to:
Delaware Healthy Children Program
P.O. Box 950
New Castle, DE 19720
(800) 996-9969
http://www.dhss.delaware.gov/dhss/dmma/dhcp.html

If you have a question, complaint, or dispute regarding insurance you get through a "self-insured" employer (typically a large company or one with locations in multiple states or countries), go to: 

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 4-USA-DOL ((866) 487-2365)
http://www.dol.gov/ebsa/consumer_info_health.html

If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact: 


Delaware Medicare Assistance Bureau

(800) 336-9500
(302) 674-7364
http://www.delawareinsurance.gov/DMAB/

If you are a veteran and have a question or concern about veterans’ health care benefits, go to: 

US Department of Veterans Affairs
(877) 222-VETS (8387)
http://www1.va.gov/health/

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.

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