QASP Debt Management

What is measured?

The Debt Management QASP standards measure: Debt Referral Procedures; Overpayment recovery processes; Receipt of appeals request processes; Interest Calculations; Debt Transmittal and Collections Update Procedures; Returned to Agency Update Process; Receipt of Appeal Decision Processes; and Treasury Dispute Response Processes.

Performance Data

Fiscal Year

Average QASP Score

Low

Median

High

2017 89% 60% 90% 100%
2018 81% 50% 80% 100%
2019 87% 55% 100% 100%

For 2015, Avg. QASP was 82%, For 2016, Avg. QASP was 88%, For 2017, Avg. QASP was 89%, For 2018, Avg. QASP was 81%

Trends and Observations

A slightly negative trend can be observed from Fiscal Year 2017 – 2019.  Overall there has been a two percentage point decrease (2% decrease). However, there has been a 6-percentage point increase from 2018 to 2019.  Every year at least one MAC was in 100% compliance.

Page Last Modified:
09/30/2020 04:53 PM