QASP Debt Management

What is measured?

The Debt Management QASP standards measure: Debt Referral Procedures; Overpayment recovery processes; Receipt of appeals request processes; Interest Calculations; Debt Transmittal and Collections Update Procedures; Returned to Agency Update Process; Receipt of Appeal Decision Processes; and Treasury Dispute Response Processes.

Performance Data

Fiscal Year

Average QASP Score

Low

Median

High

2015 82% 45% 95% 100%
2016 88% 45% 92% 100%
2017 89% 60% 90% 100%
2018 81% 50% 80% 100%

Trends and Observations

An overall sustained trend can be observed from Fiscal Year 2015 – 2018. Overall there has been a one percentage point decrease (1% decrease) as well as an increase in the lowest score since 2015. Every year at least one MAC was in 100% compliance.

Page Last Modified:
09/27/2019 11:43 AM