Protecting Resident Privacy and Prohibiting Mental Abuse Related to Photographs and Audio/Video Recordings by Nursing Home
• Freedom from Abuse: Each resident has the right to be free from all types of abuse, including mental abuse. Mental abuse
includes, but is not limited to, abuse that is facilitated or caused by nursing home staff taking or using photographs or
recordings in any manner that would demean or humiliate a resident(s).
• Facility and State Agency Responsibilities: This memorandum discusses the facility and State responsibilities related to
the protection of residents. Specifically, at the time of the next standard survey for both the Traditional survey and QIS,
the survey team will request and review facility policies and procedures that prohibit staff from taking, keeping and/or distributing
photographs and recordings that demean or humiliate a resident(s).