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Hospice Quality Reporting Training

The purpose of this page is to provide information about Hospice QRP training for Hospices including provider training materials and other resources. Training announcements, reminders, and other updates are organized by date and added to this web page as new materials become available.

Updates

October 11, 2017

Reporting Hospice Quality Data: Tips for Compliance” Call Materials Available for Download

On September 20th, 2017 from 1:30 to 3PM EST, CMS conducted the “Reporting Hospice Quality Data: Tips for Compliance” training webinar, to help hospice providers ensure compliance and successfully submit Hospice Item Set (HIS) and Hospice Consumer Assessment of Healthcare Providers and Systems® (CAHPS®) data.

Training resources are now available as the “[9.20.17] Reporting Hospice Quality Data Tips for Compliance_Training Materials” .zip file in the Downloads section of this page, and include:

  • [9.20.17] Reporting Hospice Quality Data Tips for Compliance_PPT Presentation
  • [9.20.17] Reporting Hospice Quality Data Tips for Compliance_HQRP Reporting Activities Checklist

The live audio recording and transcript of the training presentation are also available for download.

For more details regarding the call, please click here.

August 10, 2017

Reporting Hospice Quality Data: Tips for Compliance Call

When: Wednesday, September 20, 2017, from 1:30 to 3 pm ET

Click here to register.

Description:

During this call, learn more about Hospice Quality Reporting Program requirements. Find out how to be compliant and successfully submit Hospice Item Set (HIS) data and the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey in the next reporting year. A question and answer session follows the presentation.

Topics:

  • HIS and CAHPS® submission requirements
  • Reasons for noncompliance and how to address them
  • Timelines for data submission and compliance determinations
  • Resources for success, including how to access important websites and helpdesks 

The presentation for this call is now available in the downloads section.  

August 4, 2017

April 25 Hospice Data Submission and Reporting Webinar Question and Answer (Q&A) Document Is Now Available

The question and answer (Q+A) document from the Hospice Data Submission and Reporting Webinar is now available in the “Downloads” section below. The Q+A document contains participant questions from the webinar which took place on Tuesday, April 25, 2017.

June 14, 2017

April 25 Hospice Data Submission and Reporting Webinar Video Recording Is Now Available

A video recording of the Hospice Data Submission and Reporting Webinar which took place on Tuesday, April 25, 2017, is now available. The primary focus of the webinar was CMS data submission requirements for the Hospice Quality Reporting Program (HQRP), including information on the Hospice Timeliness Compliance Threshold Report, the Hospice-Level Quality Measures Report, and the Patient Stay-Level Quality Measures Report. A brief review of the use of information available in previously released reports was also presented.

The video recording can be accessed via YouTube.

May 25, 2017

April 2017 Hospice Data Submission and Reporting Webinar Post-training Presentation (with Answers) Now Available

The presentation (with answers to polling questions) for the Hospice Data Submission and Reporting Webinar that occurred on Tuesday, April 25, 2017, is now available in the downloads section below.

Note: For the Hospice Compare, the HIS data will be displayed in late summer 2017 and the CAHPS data will be added for display in early winter 2018.

April 25, 2017

Presentation for Hospice Public Reporting Webinar Now Available

The presentation for the upcoming Hospice QRP Public Reporting Webinar on Thursday, April 27, 2017, is now available in the downloads section.

April 03, 2017

Training Material for the April 2017 Hospice Data Submission and Reporting Webinar Available

The presentation (without answers to polling questions) for the upcoming Hospice Data Submission and Reporting Webinar on Tuesday, April 25, 2017, from 12:00 p.m. to 1:45 p.m. ET is now available under the downloads section below.

Please note: Registration for this training is currently closed. If you did not get a chance to register and would like to be added to the wait list, please email the PACTraining mailbox. Registration will be on a first come, first serve basis should a space become available.

If you previously registered and cannot attend, please email the PAC Training mailbox at PACTraining@econometricainc.com, so we can free your spot for someone on the waitlist.

If you have questions or need additional information associated with the logistics of the training session, please email the PAC Training mailbox at PACTraining@econometricainc.com.

 

March 30, 2017

Hospice Quality Reporting Program: Public Reporting Webinar

When: Thursday, April 27, 2017

Time: 1:30 PM - 3:00 PM Eastern Time

During this webinar, CMS will discuss the new Preview Reports for Hospices that will be available to providers in the near future. Participants will gain an understanding of how to access these reports, how to interpret the contents of these reports, and what to do if they believe their report contains an error.

Click here to register.

 

March 20, 2017

REGISTRATION CLOSED AND CHANGE IN TIME: Hospice Data Submission and Reporting Webinar

The April 25, 2017 Hospice Data Submission and Reporting webinar has been re-scheduled for 12:00 p.m. – 1:45 p.m. ET due to a scheduling conflict.

Participants who have already registered will not need to re-register for the new time. Registrants have received a new confirmation with the revised time of 12:00 to 1:45 p.m. ET. If that time is not convenient, we ask those who have previously registered to please notify the PACTraining mailbox, so we can cancel the reservation to allow others to register.

If you did not get a chance to register and would like to be added to the wait list, please email the PACTraining mailbox. Registration will be on a first come, first serve basis should a space become available.

 

March 14, 2017 

Registration Open- Hospice Quality Reporting Program Data Submission and Reporting Webinar

The Centers for Medicare & Medicaid Services (CMS) is hosting a webinar for hospice providers on Tuesday, April 25th from 2:00-3:45 p.m. ET. The primary focus of the webinar will be CMS data submission requirements for the Hospice Quality Reporting Program (HQRP), including information on the Hospice Timeliness Compliance Threshold Report, the Hospice-Level Quality Measures Report, and the Patient Stay-Level Quality Measures Report. A brief review of the use of information available in previously released reports will also be presented. Registration for the webinar is limited to 1,000 participants on a first-come, first-serve basis. Once registration is closed, directions will be provided regarding steps for being placed on a wait list. To register, please CLICK HERE.

March 03, 2017

Question and Answer (Q+A) Document and Video Recordings of the Baltimore January 2017 Hospice Quality Reporting Program Provider Training Now Available

The question and answer (Q+A) document has been posted below in the Downloads section. The Q+A document contains participant questions from the January 18, 2017, in-person provider training in Baltimore, MD.

Video recordings of the actual training presentations are also available via a playlist on YouTube.

February 03, 2017 

Update: Hospice QRP Provider Training, Baltimore MD, January 18, 2017, Post-training Presentations (with Answers) Now Available

Presentations with answers to practice activities discussed during the Hospice QRP Provider Training in Baltimore, MD, on January 18, 2017, have been posted below in the Downloads section. Also included in the folder for each presentation are the pre-training materials (without answers) and any documents necessary to facilitate exercises used during the training.

January 13, 2017

URL to Participate in Webcast of January 2017 Hospice QRP Provider Training Available

The URL for those participating in the 1-day Hospice Quality Reporting Program (QRP) Provider Training (on Wednesday, January 18, 2017, in Baltimore, MD) via webcast is now available.  The URL to the host site is http://livestreamconnect.com/. The link to the actual content will not stream until programming begins. Programming will start at 8:30 a.m. ET and end at 4:30 p.m. ET.

For those who would like to test their connectivity to YouTube and audio capabilities in advance, you can do so by clicking on the link to “Test Your Connection” at the bottom of the screen. There are also links to download presentation materials, submit questions electronically (we ask that you do not submit questions in advance of the training), and general troubleshooting tips on the host page.

Registration for the in-person training is limited to 250 people on a first-come, first-served basis.

If you have not yet registered to attend either in-person or via the Webcast, CLICK HERE to register. If you will be attending in person, please enter your name as you would like it to appear on your name tag and completion certificate when registering.

Presentation materials (which will not be available as printouts at the event) are available under the downloads section below.

If you have questions or need additional information about the logistics of the training session, please email the PAC Training mailbox at PACTraining@econometricainc.com.

December 29, 2016

Training Materials for January 2017 Hospice QRP Provider Training Available

Training materials for the upcoming 1-day Hospice QRP Provider Training event on Wednesday, January 18, at the Hilton Baltimore (401 West Pratt Street, Baltimore, MD, 21201), are now available under the download section below. Training materials for the January training include the PowerPoint presentations and related materials. Paper copies will not be available at the training, so it is recommended that you download and/or print them if you would like to reference them at the training.

If you have not yet registered to attend either in-person or via the Webcast, CLICK HERE to register. If you will be attending in person, please enter your name as you would like it to appear on your name tag and completion certificate when registering.

** Requests for reasonable accommodations must be received at least 5 business days prior to the beginning of the event (no later than Tuesday, January 10, 2017) and can be emailed to Glenna Davis at PACTraining@EconometricaInc.com with a copy to Carol.Bowers@cms.hhs.gov ** 

December 01, 2016

Registration Open: Hospice Provider Training on January 18, 2017

CMS will be hosting a 1-day training event on Wednesday, January 18, 2017, at the Hilton Baltimore 401 West Pratt Street, Baltimore, MD, 21201.

Training will start at 8:30 a.m. ET and end at 4:30 p.m. ET. There will be an optional Meet-and-Greet with CMS staff and presenters immediately following for those individuals participating in-person.

The focus of this train-the-trainer event will be to provide hospice providers with an understanding of the Hospice Quality Reporting Program (HQRP). Included in the training will be upcoming data collection instructions and updates associated with the changes in the Hospice Item Set (HIS) which will become effective on April 1, 2017, in addition to the two new HIS-based quality measures that will be incorporated into the HQRP in 2017. The training will also include a focus on the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey and offer important insights into frequently asked questions regarding the HQRP. This important training will be open to all hospice providers, associations, and organizations.

Registration for the in-person training is limited to 250 people on a first-come, first-served basis.

For those not able to attend in person, the session will be available live via Webcast. A URL to access the webcast will be published to the Hospice Quality Reporting Training Webpage on the CMS Website prior to the training event. A YouTube of the training will also be available at a later date.

If you plan to participate in person or via the Webcast, please register for this training event. If you will be attending in person, please enter your name as you would like it to appear on your name tag and completion certificate when registering.

CLICK HERE to register for the January Hospice QRP Provider Training. 

** Requests for reasonable accommodations must be received at least 5 business days prior to the beginning of the event (no later than Tuesday, January 10, 2017) and can be emailed to Glenna Davis at PACTraining@EconometricaInc.com with a copy to Carol.Bowers@cms.hhs.gov **

If you have questions or need additional information about the logistics of the training session, please email the PAC Training mailbox at PACTraining@econometricainc.com

 August 2, 2016

May 10 Hospice QRP Webinar:  Post-Training Materials Available

Post-training materials from the May 10 Hospice Quality Reporting Program (HQRP) webinar are now available under the download section below. These include the PowerPoint presentation with answers to polling scenarios and a Q&A document.  A recording of the webinar is posted on YouTube.

This webinar details HQRP submission requirements including the HIS related and Hospice CAHPS requirements, provides useful insights into how to download and use the Hospice Final Validation Reports and other Certification And Survey Provider Enhanced Reports (CASPER) reports available to providers, and assists providers in understanding how to interpret error messages and correct errors. It also includes a demonstration of the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system.

May 27, 2016

As of May 27, 2016, all training materials previously posted to other pages of the Hospice QRP website will be moved to the Downloads section at the bottom of the Training Page.

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