Contact Us

Email the Measures Management System (MMS) Support Team

Contact MMSsupport@battelle.org for questions or comments about developing, implementing, and maintaining quality measures. This can include but is not limited to questions about:

• The CMS quality measures inventory tool (CMIT),
• The Blueprint,
• Pre-rulemaking Measures Under Consideration (MUC), and
• Upcoming educational events such as MMS Information Sessions and public webinars.

In the email subject line, include a short description of your inquiry so the team can best respond to your message.

For questions about specific quality measures, contact the specific program. Use the website directory on the Quality Programs webpage to access resources about specific quality programs and initiatives.

See below for questions about Medicare and/or Medicaid enrollment, provider information, billing, or insurance, etc.

Subscribe to MMS Updates

Sign up to receive updates from MMS, including the monthly MMS Bulletin which features clinical quality measurement announcements, events, and opportunities to get involved.

Important: Add the domain “govdelivery.com” to the safe senders list in your email client to ensure you will receive the monthly MMS Bulletin.

For Questions About Medicare or Medicaid

Click to expand the sections below to find the best contacts for your questions about Medicare (www.medicare.gov) or Medicaid (www.medicaid.gov).

For information or questions about health insurance coverage through the Insurance Marketplace, visit: www.healthcare.gov/ or call 1-800-318-2596.

Medicare (www.medicare.gov)

Patients

• Sign up/enroll or change plans: www.medicare.gov/sign-up-change-plans
  • Apply for Medicare: www.ssa.gov/benefits/medicare/
• Medicare costs: www.medicare.gov/your-medicare-costs
• Medicare coverage: www.medicare.gov/what-medicare-covers
• Drug coverage: www.medicare.gov/drug-coverage-part-d
• Supplements and other insurance: www.medicare.gov/supplements-other-insurance
• Claims and appeals: www.medicare.gov/claims-appeals
• Manage your health: www.medicare.gov/manage-your-health
• Forms and resources: www.medicare.gov/forms-help-resources
• File a privacy complaint: www.medicare.gov/forms-help-resources/notice-of-privacy-practices-for-original-medicare
• Contact Medicare:
  • Phone: 1-800-MEDICARE (1-800-633-4227) / TTY 1-877-486-2048
    • For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call 1-800-MEDICARE.
  • If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an "Authorization to Disclose Personal Health Information (PDF) (PDF)." Get this form in Spanish (PDF) (PDF).
  • Each page on Medicare.gov has a “Find someone to talk to” link on the right-hand side if you need further assistance with questions.
• Phone numbers and websites for organizations that can help you answer your Medicare-related questions.
• Medicare’s Helpful Contact Database: data.medicare.gov/data/medicare-s-helpful-contacts

Healthcare Providers

• Questions regarding Healthcare Common Procedure Coding System (HCPCS) codes: hcpcs.codes/
• For provider resources such as obtaining and maintaining a National Provider Identifier (NPI), enrolling, and updating information in the Medicare Provider Information System, or registering and attesting in Incentive Programs, please visit: pecos.cms.hhs.gov/providers/index.html
• For any other questions or issues, please contact Medicare directly:1-800-MEDICARE

Medicaid (www.medicaid.gov/)

Patients

• Frequently asked questions: www.medicaid.gov/medicaid-and-you/index.html
  • Related to applying for coverage, Medicaid card, finding providers that accept Medicaid or CHIP, eligibility, etc.

Providers

• Federal policy guidance: www.medicaid.gov/federal-policy-Guidance/index.html Resources for states: www.medicaid.gov/state-resource-center/index.html

Contact Medicaid

• Toll-Free: 877-267-2323 / TTY Toll-Free: 866-226-1819
• Medicaid.gov Mailbox: Medicaid.gov@cms.hhs.gov