Preparing and Maintaining Supporting Documentation
Providers should retain ALL relevant supporting documentation (in either paper or electronic format) used in the completion of the Attestation Module responses for six years post-attestation.
Medicare Promoting Interoperability Program Appeal Overview
CMS had an appeals process for all providers that use certified electronic health record technology to participate in the Medicare Promoting Interoperability Program, but were unable to successfully register or attest to meaningful use. A designated contractor accepted appeals on behalf of CMS for Medicare eligible professionals and eligible hospitals, as well as hospitals that are dually-eligible for the Promoting Interoperability Programs.
Additional information, including an overview of the appeal process can be found in the EHR Incentive Programs Appeals Overview fact sheet (PDF).