09/17/2010

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Dynamic List Data
Date
Subject
UPDATE - Medicare HETS 270/271 - System Outage Notification - Friday, September 17 - Saturday, September 18, 2010
User Community
HETS 270/271
Medicare HETS 270/271 Submitters:
There is a revision to the previously announced outage. HETS 270/271 was scheduled to be unavailable from 9:00 PM ET tonight, September 17 until 9:00 AM ET tomorrow, Saturday, September 18, 2010.
CMS now announces that the outage will continue until 3:00 PM ET on Saturday, September 18, 2010.
The revised outage announcement is as follows:

CMS will perform maintenance on the HETS 270/271 application beginning at 9:00 PM ET on Friday, September 17, 2010. The HETS 270/271 application will be unavailable during this maintenance period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance will be complete by 3:00 PM ET on Saturday, September 18, 2010.

CMS will conduct internal testing of the HETS 270/271 application beginning at 3:00 P ET on Saturday, September 18, 2010. External Submitters may notice intermittent connectivity issues or higher than normal response times during this testing period. Testing will conclude at 9:00 AM ET on Sunday, September 19, 2010.
Please contact the Help Desk if you have questions or comments.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315