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Date
2019-10-17
Subject
Medicare HETS 270/271 - System Outage Update - October 25-27, 2019
User Community
HETS 270/271

Medicare HETS 270/271 Submitters:

CMS previously announced two HETS 270/271 eligibility system outages for the weekend of October 25-27, 2019 (see below).  CMS now advises that the first of these outages (#1 below, Friday, October 25 - Saturday, October 26, 2019) has been cancelled.  Outage #2 for Sunday, October 27, 2019 will continue as planned. The updated outage notification is as follows:

CMS announces an upcoming outage to the Medicare HETS 270/271 eligibility system.  CMS data center maintenance will begin at 7:30 AM ET on Sunday, October 27,  2019.  The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, October 27, 2019.

Please contact the Help Desk if you have any questions.