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Title
Role of information in consumer selection of health plans.
First Author
Sainfort, Francois
Date of Pub
1996 Fall
Pages
31-54
Volume
18
Issue
1
Other Authors
Booske, Bridget C
Abstract
Considerable efforts are underway in the public and private sectors to increase the amount of information available to consumers when making health plan choices. The objective of this study was to examine the role of information in consumer health plan decisionmaking. A computer system was developed which provides different plan descriptions with the option of accessing varying types and levels of information. The system tracked the information search processes and recorded the hypothetical plan choices of 202 subjects. Results are reported showing the relationship between information and problem perception, preference structure, choice of plan, and attitude towards the decision.
Abstract Continued
N/A
MeSH
Consumer Participation : Attitude to Health : Competitive Medical Plans/utilization : Consumer Satisfaction : Decision Making : Evaluation Studies : Health Services Research/methods : Human : Information Services/utilization : Managed Care Programs/utilization : Support, U.S. Gov't, Non-P.H.S. : United States
NTIS Number
PB99-106494