2003 Medicaid Versus Commercial Beneficiary Experience with Care
Lied, T. R.
Date of Pub
CAHPS is a widely used survey instru-ment measuring consumer experienceswith health care. The National CAHPS Benchmarking
Database (NCBD) project,funded by the Agency for HealthcareResearch and Quality, has compiled CAHPS survey results from a
variety ofsponsors into a single national database,the NCBD, that enables participants tocompare their results to relevant
bench-marks such as national and regional aver-ages. CAHPS measures the four overallbeneficiary ratings of experience: rating
ofplan, care, personal doctor, and specialist.