Understanding the Reporting Practices of CAHPS Sponsors
Teleki, S. S.
Date of Pub
Kanouse, D. E., Elliott, M. N., Hiatt, L., de Vries, H., and Quigley, D. D.
This article examines the reporting of Consumer Assessment of Healthcare Providers and Systems (CAHPS) consumer experience
data by sponsors, those that fund data collection and decide how information is summarized and disseminated. We found that
sponsors typically publicly reported comparative data to consumers, employers, and/or purchasers.