Telehealth Eligible Services
- CMS List of Telehealth Services
- CMS Telehealth & Remote Patient Monitoring booklet
- HHS Billing for telehealth
- Telehealth.HHS.gov
Note: T beside a service title means it’s telehealth eligible.
Overview
This educational tool helps you properly provide and bill Medicare preventive services. The term “patient” refers to people with Medicare. Service information includes:
- National Coverage Determinations (NCDs)
- Telehealth eligibility
- HCPCS & CPT codes
- ICD-10-CM diagnosis codes
- Prolonged preventive services (
) information - Coverage requirements
- Frequency requirements
- Patient cost sharing
Substantive content changes are in dark red.
Eligibility
When requesting a Medicare patient’s eligibility status, we give the dates when they may get certain preventive services or data to help determine the next eligible date. If you’re unable to get this data, contact your eligibility services provider. Find more information in this tool’s FAQs or Checking Medicare Eligibility.
FAQs
How do I determine the last date a patient got a preventive service so I know they’re eligible to get the next service and it won’t deny because of frequency edits?
Learn how to check eligibility. You may access eligibility information through the CMS HIPAA Eligibility Transaction System (HETS) either directly or through your:
- Eligibility services provider
- Medicare Administrative Contractor (MAC) provider web portal
Contact your eligibility services provider or find your MAC’s website.
My patients don’t follow up on routine preventive care. How can I help them remember when they’re due for their next preventive service?
We offer a preventive services checklist so they can track their preventive services.
When can CMS add new Medicare preventive services?
We may add preventive services coverage through the National Coverage Determination (NCD) process if the service is:
- Reasonable and necessary for preventing or detecting illness or disability in early stages
- U.S. Preventive Services Task Force (USPSTF)-recommended with grade A or B
- Appropriate for people entitled to Medicare Part A benefits or enrolled under Medicare Part B
We may also add preventive services through statutory and regulatory authority.
USPSTF Published Recommendations have more preventive services information.
What’s a primary care setting?
We define a primary care setting as a place where clinicians deliver integrated, accessible health care services and are responsible for:
- Addressing most patient health care needs
- Developing a sustained patient partnership
- Practicing in the family and community context
Under this direction, we don’t consider these facilities primary care settings:
- Emergency departments
- Inpatient hospital settings
- Ambulatory surgical centers
- Independent diagnostic testing facilities
- Skilled nursing facilities
- Inpatient rehabilitation facilities
- Hospices
Can I bill the office and outpatient evaluation and management (E/M) visit complexity add-on HCPCS code G2211 with Medicare Part B preventive services?
Starting January 1, 2025, you can report HCPCS code G2211 and E/M services (CPT codes 99202–99205 and 99211–99215) billed with modifier 25 only when performed on the same day as:
- Annual wellness visit (HCPCS codes G0438 and G0439)
- Vaccine administration
- Any Part B preventive service provided in the office or outpatient setting, except glaucoma screenings
We believe that building trust in the longitudinal relationship with your patients is significant when making decisions about their Part B preventive services. We recognize that when preventive services are the primary reason for a visit, you may still address complex medical needs and provide ongoing care coordination. MLN Matters article MM13473 has more information on HCPCS code G2211.
CPT only copyright 2024 American Medical Association. All Rights Reserved.
Resources
Disclaimers
CPT codes, descriptions and other data only are copyright 2024 American Medical Association. All Rights Reserved.
Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein.
CPT is a registered trademark of the American Medical Association.
View the Medicare Learning Network® Content Disclaimer and Department of Health & Human Services Disclosure.
The Medicare Learning Network®, MLN Connects®, and MLN Matters® are registered trademarks of the U.S. Department of Health & Human Services (HHS).