Promoting Interoperability Programs
About the Promoting Interoperability Program
In 2011, the Centers for Medicare and Medicaid Services (CMS) established the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs to encourage eligible professionals (EPs), eligible hospitals, and critical access hospitals (CAHs) to adopt, implement, upgrade, and demonstrate meaningful use of certified electronic health record technology (CEHRT).
To continue a commitment to promoting and prioritizing interoperability and exchange of health care data, CMS renamed the EHR Incentive Programs to the Medicare and Medicaid Promoting Interoperability Programs in April 2018. This change moved the programs beyond the existing requirements of meaningful use to a new phase of EHR measurement with an increased focus on interoperability and improving patient access to health information.
Beginning in calendar year (CY) 2022, the Medicaid Promoting Interoperability Program ended. The program is currently known as the Medicare Promoting Interoperability Program for eligible hospitals and CAHs. For additional details about the end of the Medicaid Promoting Interoperability Program, please contact your state Medicaid agency or review the FY 2019 IPPS and LTCH final rule (83 FR 41676 through 41677).
For more information on participant requirements, including ongoing deadlines, visit the Program Requirements page. The Requirements pages outline program specifics for each year.
All Medicare Promoting Interoperability Program resources and materials can be found in the Resource Library.
- The calendar year (CY) 2022 Hardship Exception application period is still open for critical access hospitals (CAHs). CAHs may submit an application through September 30, 2023. Applications may be submitted here. Details regarding the Hardship Exception period can be found in the fact sheet. Please note that the application period for eligible hospitals closed on July 31, 2023.
- On August 28, 2023, CMS released the Fiscal Year (FY) 2024 Medicare Hospital Inpatient Prospective Payment System for Acute Care Hospitals and Long-term Care Hospital Prospective Payment System Final Rule. For more information, visit the Federal Register or view the PDF document here.
- Medicare eligible hospitals and critical access hospitals participating in the Medicare Promoting Interoperability Program may contact the CCSQ help desk for assistance at QnetSupport@cms.hhs.gov or 1-866-288-8912.
- Medicare EPs are now considered eligible clinicians and are part of the Quality Payment Program. Contact the Quality Payment Program help desk for assistance at QPP@cms.hhs.gov or 1-866-288-8292. To submit a ticket for the QPP Service Center, please visit: https://cmsqualitysupport.servicenowservices.com/ccsq_support_central.