Medicare Secondary Payer Recovery Portal https://www.cms.gov/rss/30666 Mon, 20 Apr 2026 05:56:44 -0400 Centers for Medicare and Medicaid ServicesConditional Payments - BeneficiaryTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/conditional-payments---beneficiaryhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/conditional-payments---beneficiarydescription: This course will provide background information on how claims are selected for a case. It will clarify how and why a user would request an update to the conditional payment amount and/or request a copy of the Conditional Payment letter.

id: 11

ofm_type: pdf

title: Conditional Payments - Beneficiary

]]>Final Conditional Payment ProcessTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/final-conditional-payment-processhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/final-conditional-payment-processdescription: This course is intended for MSPRP authorized users to learn how to notify CMS that a specific case is approaching settlement and request that the case be a part of the Final Conditional Payment (Final CP) process.

id: 19

ofm_type: pdf

title: Final Conditional Payment Process

]]>Account Manager FunctionsTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/account-manager-functionshttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/account-manager-functionsdescription: This course will explain the role of the Account Manager and how they will manage the account profile and perform designee maintenance.

id: 15

ofm_type: pdf

title: Account Manager Functions

]]>Disputing a Claim - BeneficiaryTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/disputing-a-claim---beneficiaryhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/disputing-a-claim---beneficiarydescription: This course will explain the process for disputing a claim that is not related to the case and what to expect once a claim has been submitted for dispute.

id: 13

ofm_type: pdf

title: Disputing a Claim - Beneficiary

]]>Corporate RegistrationTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/corporate-registrationhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/corporate-registrationdescription: This course provides instruction on how to complete a New Registration on the MSPRP for a corporate account type and the steps that must be followed once the registration has been submitted. Note: This module is intended for those entities who will register for a corporate account. A corporate account indicates that the entity has an Employer Identification Number (EIN) and will be regularly submitting MSPRP requests.

id: 05

ofm_type: pdf

title: Corporate Registration

]]>Representative Account SetupTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/representative-account-setuphttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/representative-account-setupdescription: This course will explain the Account Setup process for a Representative account. It will describe the role of the Account Manager and explain how the Account Manager will complete the Account Setup and register themselves as the Account Manager. It will conclude with the steps to follow once the Account Setup has been completed. Note: This module is intended for those entities who will register for a representative account. A representative account is intended for a non-corporate, single representative of a beneficiary without a corporate Employer Identification Number (EIN).

id: 08

ofm_type: pdf

title: Representative Account Setup

]]>Mult-Factor AuthenticationTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/mult-factor-authenticationhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/mult-factor-authenticationdescription: This course will explain the steps a non-beneficiary user must take to be able to view unmasked case information in the MSPRP.

id: 18

ofm_type: pdf

title: Mult-Factor Authentication

]]>Application Overview - BeneficiaryTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/application-overview---beneficiaryhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/application-overview---beneficiarydescription: This course will provide an overview of the MSPRP including general navigation guidelines. It will also include information on how to search for a case and the Case Information page.

id: 04

ofm_type: pdf

title: Application Overview - Beneficiary

]]>Benefits of Using the MSPRPTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/benefits-of-using-the-msprphttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/benefits-of-using-the-msprpdescription: This course explains the benefits of using the MSPRP and informs users what they will need to use the MSPRP.

id: 02

ofm_type: pdf

title: Benefits of Using the MSPRP

]]>Account Designee AccessTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/account-designee-accesshttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/account-designee-accessdescription: This course will describe the basic registration process you will follow to become an Account Designee, (i.e., how you will set up your Login ID and Password for the first time), and the access privileges you will receive once you are registered.

id: 16

ofm_type: pdf

title: Account Designee Access

]]>Application OverviewTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/application-overviewhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/application-overviewdescription: This course will provide an overview of the MSPRP including general navigation guidelines. It will also include information on how to search for a case and the Case Information page.

id: 03

ofm_type: pdf

title: Application Overview

]]>Representative RegistrationTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/representative-registrationhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/representative-registrationdescription: This course will provide instruction on how to complete a representative registration on the MSPRP and the steps to follow once the registration has been submitted. Note: This module is intended for those entities who will register for a representative account. A representative account is intended for a non-corporate, single representative of a beneficiary without a corporate Employer Identification Number (EIN).

id: 07

ofm_type: pdf

title: Representative Registration

]]>User MaintenanceTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/user-maintenancehttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/user-maintenancedescription: This course will describe the following Account Setting functions: update personal information, change password and view account activity.

id: 17

ofm_type: pdf

title: User Maintenance

]]>MSPRP CurriculumTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/msprp-curriculumhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/msprp-curriculumdescription: A printable listing of the courses and their descriptions for the MSPRP CBT Curriculum.

id: 01

ofm_type: pdf

title: MSPRP Curriculum

]]>Corporate Account SetupTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/corporate-account-setuphttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/corporate-account-setupdescription: This course will explain the Account Setup process for a Corporate account. It will describe the role of the Account Manager and explain how the Account Manager will complete the Account Setup and register themselves as the Account Manager. It will conclude with the steps to follow once the Account Setup has been completed. Note: This module is intended for those entities who will register for a corporate account. A corporate account indicates that the entity has an Employer Identification Number (EIN) and will be regularly submitting MSPRP requests.

id: 06

ofm_type: pdf

title: Corporate Account Setup

]]>Conditional PaymentsTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/conditional-paymentshttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/conditional-paymentsdescription: This course will provide background information on how claims are selected for a case. It will clarify how and why a user would request an update to the conditional payment amount and/or request a copy of the Conditional Payment letter.

id: 10

ofm_type: pdf

title: Conditional Payments

]]>Electronic PaymentTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/electronic-paymenthttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/electronic-paymentdescription: This course will explain how MSPRP users can initiate payment. Users will be directed to Pay.gov with the payment amounts that can be paid using direct debit, debit card, and PayPal.

id: 21

ofm_type: pdf

title: Electronic Payment

]]>Self-ReportingTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/self-reportinghttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/self-reportingdescription: This course will explain the steps users, beneficiaries and designees must take to self-report new cases in the MSPRP.

id: 20

ofm_type: pdf

title: Self-Reporting

]]>Requesting AuthorizationTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/requesting-authorizationhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/requesting-authorizationdescription: This course will describe the Consent to Release (CTR) Authorization and Proof of Representation (POR) Authorization, explain how and when to submit these documents and clarify what to expect once a document has been submitted.

id: 09

ofm_type: pdf

title: Requesting Authorization

]]>Disputing a ClaimTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/disputing-a-claimhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/disputing-a-claimdescription: This course will explain the process for disputing a claim that is not related to the case and what to expect once a claim has been submitted for dispute.

id: 12

ofm_type: pdf

title: Disputing a Claim

]]>Submitting Settlement InformationTue, 05 Nov 2019 02:45:30 -0500https://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/submitting-settlement-informationhttps://www.cms.gov//medicare/coordination-of-benefits-and-recovery/coordination-of-benefits-and-recovery-overview/msprp/msprp-items/submitting-settlement-informationdescription: This course will explain how, when and why settlement information is to be entered on the MSPRP, what to expect once settlement information has been submitted, and the requirements for selecting the Fixed Percentage Option.

id: 14

ofm_type: pdf

title: Submitting Settlement Information

]]>