Stella Mandl

Stella “Stace” Mandl is a certified public health nurse with 38 years of combined social work, nursing, policy development, and leadership experience and has dedicated her professional career to improving of patient care quality, safety, and patient outcomes. Stace serves as the Director for the Office of Healthcare Experience & Interoperability (OHEI). OHEI provides national leadership in realizing an integrated healthcare delivery system informed by and responsive to patients, the healthcare workforce, and customers of CMS programs by improving patient care, population health and the well-being of our healthcare workforce through policy, technology, and public input by driving collaboration to create an effective healthcare system centered on the experience of our customers. Stace previously served as the Deputy Director of the Office of Burden Reduction & Health Informatics (OBRHI), where she was responsible for its five Groups and its Mission to identify and create efficiencies across the healthcare enterprise by integrating technology, policy, regulation, and stakeholder engagement to improve healthcare quality and population health. 

Prior to joining OBRHI, Stace served in the Office of the Assistant Secretary for Planning and Evaluation as the Staff Director for Physician-Focused Payment Model Technical Advisory Committee and Designated Federal Officer. Stace served for over 10 years as a technical lead and then Director for the Division of Chronic and Post-Acute Care, located within the Quality Measurement & Value-Based Incentives Group of the Center for Clinical Standards and Quality where she provided leadership, strategic oversight and advisory support for the post-acute quality reporting programs; as well as technical guidance and oversight for the implementation of the statutory requirements related to patient/resident assessment data standardization and quality measures in satisfaction of the Improving Post-Acute Care Medicare Transformation Act of 2014. 

Stace has a Bachelor of Science in Nursing from San Francisco State University and a Bachelor of Science in Social Work from the State University of New York at Stony Brook, and served in the US Army Nurse Corps. Her clinical background includes emergency, peri-operative, psychiatric and medical-surgical services, research, and nursing leadership.