Action Plan: Ground ambulance bill

Your situation: You got a ground ambulance bill

This action plan applies to you if:

You got an unexpected medical bill
You used health insurance
You were taken to the hospital in a ground ambulance and you're being charged for that service

Not your situation?

Answer a few questions, and we’ll get you to the right place.

Get a different action plan for your bill

Action Plan

Your ground ambulance provider may be able to lower the cost of your bill or set up a payment plan.

Learn about your rights.

As of November 15, 2021, 10 states have ground ambulance billing protections:

Colorado
Delaware
Florida
Illinois
Maine
Maryland
New York
Ohio
Vermont
West Virginia

Call the ground ambulance provider if they billed you for service in one of those states.

Tell them that you're aware of “surprise billing rules” (protections from unexpected out-of-network bills) for ground ambulance services. They may be able to reduce your bill.

Ask for a lower bill.

Providers (or their billing departments) can sometimes lower the price. They may also offer payment plans. Talk to your provider to learn about your options.

Get tips for talking to your provider