Application process assistance

• How to Resolve Income Data Matching Inconsistencies (DMIs) – March 13, 2024 (slides) (PDF)
• Resolving Data Matching Issues (DMIs) – posted March 2024 (PDF)
• Rock Enroll! Ready to Enroll and Renew PY 2024 – October 18, 2023 (slides) (PDF)
• 2024 Open Enrollment Period HealthCare.gov Scheduled Maintenance Windows – posted October 23, 2023 (PDF)
• New Sexual Orientation and Gender Identity (SOGI) Questions on the Marketplace Application – October 18, 2023 (slides) (PDF)
• Encouraging Consumers to Provide Information on Race and Ethnicity when Completing Marketplace Applications – November 2, 2022 (slides) (PDF)
• Affordability of Employer Coverage for Family Members of Employees: "Fixing the Family Glitch" – October 26, 2022 (slides) (PDF)
• Health Coverage Options for the Uninsured – posted March 2022 (PDF)
• Resources for the Uninsured: Connecting Uninsured Consumers to Healthcare Resources – December 8, 2021 (slides) (PDF)
• Application Spotlight: Employer-Sponsored Coverage (ESC), Individual Coverage Health Reimbursement Arrangements (ICHRAs), and Qualified Small Employer Health Reimbursement Arrangements (QSEHRAs) – May 12, 2021 (slides) (PDF)
• Application Spotlight: Household Income Complex Situations – posted February 2021 (PDF)
• Application Spotlight: Family and Household Composition Section – November 18, 2020 (slides) (PDF)
• Center on Budget and Policy Priorities:  The Health Care Assister’s Guide to Tax Rules – September 2020
• Income Resource Chart – posted September 2020 (PDF)
• Assister Job Aid: How Consumers Should Treat Alimony When Applying for Coverage through the Marketplace – May 17, 2019 (PDF)  
• How Assisters Can Help Consumers Apply for Coverage through the Marketplace Call Center - November 8, 2017 (slides) (PDF)
• Create a Marketplace Account – October 13, 2017 (slides) (PDF)
• Marketplace Verification of Citizenship and Immigration Status - August 4, 2017 (slides) (PDF)
• Complex Cases: Helping Consumers Resolve Data Matching Issues (DMIs) – January 8, 2016 (slides) (PDF)
• Ways to Help Consumers Apply & Enroll in Health Coverage through the Marketplace
  • English (PDF) | Spanish (PDF)
• Verifying your identity: ID proofing in the Marketplace
  • English (PDF) | Spanish (PDF)

Application resources

• Streamlined Marketplace Application Walkthrough (YouTube videos)
  • Household Not Seeking Financial Assistance
  • Household Seeking Financial Assistance
  • Family and Household Composition
  • Applicant Offered Employer Sponsored Coverage
• Premium Tax Credit: Your Credit, Your Choice – Get It Now or Get It Later (English)
• Premium Tax Credit: Your Credit, Your Choice – Get it Now or Get it Later (Spanish)
• Premium Tax Credit: Report changes to the Marketplace as they happen (English)
• Clarification of Existing Practices Related to Certain Health Care Information (Immigration status)