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Press Contacts and Resources

Please note, this section provides contact information for media inquiries from members of the press.

If you are a member of the press and have a request or inquiry, please complete the CMS Media Inquiries form -
CMS Media Inquiries Form. images for 2018 Open Enrollment are now available for download.

If you are a consumer with a question about the Health Insurance Marketplace, please contact 1-800-318-2596 (TTY: 1-855-889-4325)

If you are a small employer with a question, please call the SHOP, Small Business Health Options Program Call Center: 1-800-706-7893 (TTY: 1-800-706-7915).

If you are a Medicare beneficiary with a question, please call 1-800-MEDICARE (1-800-633-4227, TTY: 1-877-486-2048).  

If you are a Medicare FFS provider with a question about claims or billing, contact your Medicare Administrative Contractor (MAC):

Office of Communications (OC), Media Relations Group (MRG)
Johnathan Monroe, Director
Kelly Ceballos, Deputy Director

Press Inquiries
Phone: 202-690-6145

Regional Office Press Leads
Boston RO (I) - Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Email: Aaron Smith

New York RO (II) - New Jersey, New York, Puerto Rico, Virgin Islands
Email: Reina Becnel

Philadelphia RO (III) - Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia
Email: Lorraine Ryan

Atlanta RO (IV) - Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee
Email: April Washington

Chicago RO (V) - Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin
Email: Liz Schinderle

Dallas RO (VI) - Arkansas, Louisiana, New Mexico, Oklahoma, Texas
Email: Bob Moos

Kansas City RO (VII) - Iowa, Kansas, Missouri, Nebraska
Email: Julie Brookhart

Denver RO (VIII) - Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming
Email: Dennis DelPizzo

San Francisco RO (IX) - Arizona, California, Hawaii, Nevada, Pacific Territories
Email: Jack Cheevers

Seattle RO (X) - Alaska, Idaho, Oregon, Washington
Email: Nicole Black