CMS’ redesign of the Medicare Supplier Directory improves beneficiary decision-making
The Centers for Medicare & Medicaid Services (CMS) announced an improved supplier directory today, designed to help people with Medicare more easily search for medical products, including durable medical equipment and supplies that Medicare covers – such as walkers, canes, blood sugar test strips and monitors, and wheelchairs. The redesigned directory presents a user-friendly format that is easier to navigate, includes locations where these products are available in their area, and has a similar look and feel to other updated Medicare tools. CMS’ redesign efforts are part of the agency’s commitment to improve the customer experience for people with Medicare as they make important health care decisions.
Some key improvements include the ability for customers to search for medical items or suppliers from a new landing page similar to other Medicare tools. The new page offers an intelligent search capability allowing users to conduct searches on up-to three items at a time to find suppliers. People with Medicare can filter by “Medicare-approved” suppliers, “distance” and “items covered” to allow for greater personalization. The directory includes an interactive map showing suppliers in their area that carry the items from their search.
Under the eMedicare initiative, CMS continues to improve tools and resources for people with Medicare, so they are easier to use and more understandable when making important health care decisions for themselves and their families. CMS encourages beneficiaries and other stakeholders to start using the improved supplier directory and share their feedback with CMS through a survey on the tool.
For a full list of covered DME and supplies visit: https://www.medicare.gov/coverage/durable-medical-equipment-dme-coverage
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