Access Care

Access Care
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Knowing where to turn for answers, which kind of provider to seek out, and other complex questions make accessing care a daunting task for many. These tools help explain how to access important services to care for your health.

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FAQs for Access Care

How can I make the most of my health coverage?


We know that taking advantage of all the benefits of your health coverage can be daunting. Our How to Maximize Your Health Coverage video explains how to make the most of your benefits.

I want to use telehealth to receive care. How do I know if telehealth is right for me?


Learn more about the types of care available through telehealth and what to expect during your visit with our Telehealth: What to Know for Your Family (PDF) resource.

When should I go to the ER?


Knowing when to schedule an appointment with your primary care physician or when to seek out emergency care can be difficult. This fact sheet (PDF) helps explain the differences and when you should seek out care at each.

I have a disability. How do I find appropriate care?


Our Getting the Care You Need: A Guide to People with Disabilities (PDF) resource details the tools and resources available to help you understand your rights, receive the care you need, and be a part of your health care.

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Telehealth: What to Know for Your Family — English (PDF)

Telehealth is on the rise and connecting thousands of patients to their providers through either a phone, computer, or other technology. Find out the types of care you can receive through telehealth, how to prepare for an appointment, what to expect during a visit, and more.

Available in 8 languages

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Tips for Understanding your Drug Coverage & Prescriptions – English (PDF)

This fact sheet is designed to help you understand your drug coverage and prescriptions. Use this resource to find information on drug lists, how to read a prescription label, prescription costs and discounts, and suggested questions you can ask your provider about your prescriptions.

Available in Spanish (PDF)

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How to Maximize Your Health Coverage — English (Video)

What should you do now that you have health coverage? Coverage to Care can show you how to maximize your coverage.

Watch Video in Spanish

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Coronavirus and Your Health Coverage: Get the Basics — English (PDF)

Learn how to protect yourself and your family during COVID-19 with tips for staying healthy. This resource also has information about what health services are typically covered under Medicare and Marketplace plans and additional resources.

Available in 8 languages

Page Last Modified:
12/14/2023 04:19 PM