Medicare HETS - MCARE Help Desk Holiday Closing Reminder – Labor Day – September 1, 2025

Date
Subject
Medicare HETS - MCARE Help Desk Holiday Closing Reminder – Labor Day – September 1, 2025
User Community
HETS 270/271

Medicare HETS 270/271 Submitters: 

The MCARE Help Desk will be closed in observance of the Labor Day holiday on Monday, September 1st, 2025. The Help Desk will return to the regular hours of operation of 7:00 a.m. to 7:00 p.m. ET on Tuesday, September 2nd, 2025.

If you encounter a significant HETS issue outside of operational hours, please call the MCARE Help Desk and leave a voice mail. 

Please contact the MCARE Help Desk if you have any questions.