![Graphic with OHEI at the center surrounded by icons with focus area names: Stakeholder Engagement, Human-Centered Design, Health Informatics, Administrative Simplification, Fostering Innovation, Regulatory Analytics](/sites/default/files/2025-01/ohei-focus-areas_1.png)
Office of Healthcare Experience and Interoperability (OHEI)
Office of Healthcare Experience and Interoperability
OHEI helps improve patients’ lives by optimizing the delivery of healthcare. We work to reduce healthcare administrative burden and advance interoperability and national standards. We engage with patients and organizations from across the healthcare community to understand their experiences, inform solutions, and infuse a customer-focused mindset throughout CMS.
![Graphic with OHEI at the center surrounded by icons with focus area names: Stakeholder Engagement, Human-Centered Design, Health Informatics, Administrative Simplification, Fostering Innovation, Regulatory Analytics](/sites/default/files/2025-01/ohei-focus-areas_1.png)
Latest OHEI News & Updates
CMS Publishes "Optimizing Care Delivery: A Framework for Improving the Health Care Experience"
CMS has published a five-year strategy for improving health care delivery and the care experience by addressing administrative burdens and other frictions in the programs it oversees as well as the health system more broadly.
HHS Releases Information Bulletin on Publication of Final Rule CMS-0056-F
The Department of Health and Human Services (HHS) has released an Information Bulletin informing stakeholders of the Federal Register publication of the final rule CMS-0056-F. This final rule adopts updated versions of the retail pharmacy standards for electronic transactions adopted under the Administrative Simplification subtitle of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).