During the initial implementation of the Federal IDR program, some disputes are taking longer than expected to process. Thank you for your patience. To avoid common mistakes and expedite the process, please review these tips for successfully working with the Departments, the certified IDR entities, and other parties on your dispute(s). Get more information on how delays are being managed, or initiate a Federal IDR request. 

Learn more about how the Departments are responding to recent court decisions in Texas Medical Ass’n, et al. v. United States Department of Health and Human Services, et al. and LifeNet, Inc. v. United States Department of Health and Human Services.


Ending Surprise Medical Bills

See how new rules help protect people from surprise medical bills and remove consumers from payment disputes between a provider or health care facility and their health plan

Learn More

No Surprises Act

Policies & resources

Review rules and fact sheets on what No Surprises rules cover, and get additional resources with more information.

Resolving out-of-network payment disputes

Learn about out-of-network payment disputes between providers and health plans and how to start the independent dispute resolution (IDR) process, apply to become a certified independent dispute resolution entity, or submit a petition on an applicant or to revoke certification of a current IDR entity.


Learn about rights and protections for consumers to end surprise bills and remove consumers from payment disagreements between their providers, health care facilities and health plans.

Page Last Modified:
11/10/2022 12:32 PM