Resources for Agents and Brokers in the Health Insurance Marketplaces

Welcome

Welcome to the Agents and Brokers Resources webpage. This page is the primary outlet for agents and brokers to receive information from CMS about working in the Health Insurance Marketplace and the Small Business Health Options Program (SHOP).

Tools and Resources for Agents and Brokers

• Learn more about completing annual Marketplace registration and training
• Explore frequently asked questions
• Search the database of all agent and broker resources
• Find Help Desk assistance (PDF)
• Watch our Video Learning Center playlist of technical assistance videos
• Learn more about participating in Help On Demand, the consumer assistance referral system
• Browse Find Local Help, an online directory of agents, brokers and assisters
• Find private partners that can help you enroll consumers
• View SHOP resources or other employer coverage options
   

Latest News

Plan Year 2024 Registration and Training is Closed

Plan year 2024 Marketplace registration and training for agents and brokers on the Marketplace Learning Management System (MLMS) is currently offline while CMS performs scheduled system maintenance and prepares for plan year 2025 Marketplace registration and training. 

For more Information on Plan Year 2025 registration and training, visit the Registration and Training page.

Upcoming Webinars and Office Hours

CMS hosts webinars and office hours throughout the year to help agents and brokers assist Marketplace consumers. For information on upcoming events, topics, and registration, please log on to REGTAP and register for Health Insurance Marketplace Updates for Agents and Brokers under Training Events.

Manage your Email Preferences

Agents and brokers can manage the emails they want to receive from the Marketplace by updating their subscriber preferences. To get started, visit the Subscriber Preferences webpage for HealthCare.gov emails, enter the email address at which you receive emails from CMS, and click "Continue."

To Subscribe to additional emails:

1. Select the "Manage Subscriptions" tab.
2. Click the "Add Subscriptions" link.
3. Select the subscription topics on which you are interested in receiving information.
4. Complete the Subscription questionnaire and click "Save"

To adjust the number of emails you'll receive:

1. Select the "Email Frequency" tab.
2. Complete the subscription questionnaire and click "Save."

If you need additional assistance, contact the Agent/Broker Email Help Desk at FFMProducer-AssisterHelpDesk@cms.hhs.gov.