Eligibility made easy
CMS is helping states implement community engagement requirements with hands-on, tailored implementation support. From experience strategy to solution design to product optimization, our team is here to support.
Implementation support for initial launch and beyond
Any state can partner with our team of software experts, service designers, human-centered design professionals, and product managers to implement community engagement requirements. We support states on a range of activities, including data sourcing and integration, user experience design, engineering, procurement, analytics, notices, staff training, and more.
Get in touch to discuss your implementation goals and identify where CMS can best support your state.
MVP prioritization
Work with you to identify trade-offs and define the right-sized experience for your initial launch
Roadmap development
Define a data-informed phased, realistic, and prioritized roadmap for your MVP and beyond
Procurement strategy
Advise on procurement approaches to meet your implementation goals, objectives, and timelines
Federal data sources: Get connected to the Hub
Hook up to new Federal Data Services Hub data sources for federal education enrollment information and VA disability data to optimize eligibility decisions and enhance ex-parte renewals. Our team can help establish connections, agreements, support system integration, and test data calls into existing eligibility systems.
Support verification flows: the Emmy App
Multiple states have successfully piloted the Emmy App as a lightweight solution for collecting data and documentation. The app is available as an open-source tool states can implement independently to verify income. We are currently unable to run new pilots as we explore adding community engagement modules; we encourage you to reach out about collaboration opportunities with our team in 2027.
Summary of Emmy offerings for states
| Your need | We offer | Availability | Cost |
|---|---|---|---|
| Technical assistance and implementation support | Ready resources, advising, scoped projects, embedded resources | Reach out to get started | Free |
| Navigating access to data sources, including the Federal Data Hub | Advising and hands-on keyboard assistance | Reach out to get started | Free |
| A client upload app to support some or all CE activities | Emmy App CE Modules | Currently piloting with one state Additional pilots may be available in 2027; Reach out if interested | N/A |
| A client upload app that can support income documentation | Emmy App Income Module | Currently piloting in a few states; the app is also available as an open-source tool states can implement on their own | The app is free to use, but states will need to pay to self host and procure a payroll data provider |
State and jurisdiction partners
We are partnering with several states and jurisdictions by providing technical assistance and implementation support, from consulting to enabling federal data connections to piloting the Emmy app.
In partnership with CMCS
Our team’s work complements the policy and compliance guidance offered by the Center for Medicaid and CHIP Services (CMCS) by providing technical and delivery assistance.
- If you want help with implementation or delivery, fill out our short form to get in touch.
- If you have policy or compliance questions about the Interim Final Rule, reach out to CMCS by emailing MedicaidWorks@cms.hhs.gov.
We're here to help
Reach out to see how we might support your community engagement implementation with hands-on technical assistance or our software solutions.
Page Last Modified:
09/30/2026 04:20 PM