Eligibility made easy
CMS is helping states meet new community engagement (CE) requirements with our open-source, modular Emmy software and hands-on technical support.
How CMS can help your state support community engagement
Learn all about Emmy software
Learn how Emmy helps to report work, income, education, and volunteer hours through consent-based data sharing.
Explore the Emmy integration
Explore technical documentation, source code, and integration guidance to learn how to start implementing.
Get implementation support from CMS
Work with CMS on user experience, communications, integration, procurement, and operational planning.
Talk next steps with the CMS team
Not sure which approach is best for your state? Contact CMS to schedule a time to talk through your options for support.
How the Emmy application works
The Emmy application is a free, CMS-developed, open-source tool that streamlines income and community engagement reporting for Medicaid applicants and enrollees. Emmy uses consent-based verification (CBV) across multiple data sources to speed up processing, lower administrative burden, and generate cost savings.
The Emmy application allows applicants and enrollees to report:
- Income
- Hours worked
- Education enrollment
- Volunteer activities
How our technical assistance team supports states
We help states plan and implement CE requirements while reducing compliance risk and limiting operational disruption. Whether or not your state adopts Emmy software, we offer hands-on support across planning, implementation, and optimization.
Examples of how we partner with states
Assess & Procure
We help your state identify the highest-impact path to CE compliance and align procurement strategies accordingly.
Examples include
- Define phased and prioritized implementation roadmaps
- Review APDs and advise on procurement approaches
- Support vendor coordination, onboarding, and communications
Implement & Integrate
We provide hands-on CE implementation support across systems, data, interface design, and outreach content strategy.
Examples include
- Streamline system integrations to reduce case management burden
- Optimize APIs and data exchange to improve interoperability and accuracy
- Optimize end-user flows and notice content to increase completion rates
Test & Optimize
We ensure CE implementation is sustainable and grounded in existing operational practices.
Examples include
- Validate flows with usability testing to ensure adoption and reduce rework
- Prepare program documentation to meet compliance requirements
- Monitor metrics and user feedback to drive continuous improvement
Engagement scope is defined based on your state’s needs and priorities. These examples are illustrative and not exhaustive.
We're here to help
Whether you’re just getting started or preparing to launch, the CMS team is here to help. Get in touch to schedule a demo, ask questions, or learn how Emmy can support your state.
Page Last Modified:
07/14/2026 08:19 AM