2013-08-16

Dynamic List Information
Dynamic List Data
Date
Subject
Medicare UI - System Outage Notification & Update – August 17-18 + September 1, 2013
User Community
HETS_UI

Medicare HETS UI Internet Eligibility Submitters:

CMS announces an outage for the HETS UI Internet Eligibility system on Sunday, September 1, 2013.  The maintenance window will begin at 8:00 AM ET on Sunday, September 1, 2013.  The HETS UI Internet Eligibility system will be unavailable during this period.  Attempts to open a session of the HETS UI Internet Eligibility system will result in errors.  CMS estimates that the maintenance window will be completed by 12:00 PM (Noon) ET on Sunday, September 1, 2013.

Please note that this outage will be in addition to the previously announced outage for this weekend, August 17-18, 2013.  Please remind your operational staff of this weekend's upcoming outage (as detailed below).

Outage 3:  The HETS UI Internet Eligibility system will be unavailable due to scheduled data center maintenance the weekend of August 17-18, 2013. The maintenance window will begin at 2:00 AM ET on Saturday, August 17, 2013.  The HETS UI Internet Eligibility system will be unavailable during this period.  Attempts to open a session of the HETS UI Internet Eligibility system will result in errors.  CMS estimates that the maintenance window will be completed by 2:00 PM ET on Sunday, August 18, 2013.