Medicare HETS 270/271 Submitters:
CMS reminds Submitters of a previously announced outage for Saturday, December 21, 2019 -- with a slight revision. The outage will begin at 7:30 AM ET on Saturday, December 21, 2019. CMS will deploy updated HETS code during this outage. The HETS 270/271 system will be unavailable during this period. Attempts to open a connection to the HETS 270/271 application will result in errors. CMS previously announced a 11:00 AM ET completion time; CMS now estimates that the maintenance window will be complete by 12:00 PM (Noon) ET on Saturday, December 21, 2019.
Following this outage, HETS will return updated 2020 deductible, copayment and coinsurance liabilities in the 271 benefit response.
Please contact the Help Desk if you have any questions.