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New Hampshire Consumer Assistance

New Hampshire’s participation in the federal Consumer Assistance Program grant was completed in October 2011, but New Hampshire continues to provide assistance to consumers with health insurance questions or problems. The new consumer protections and benefits of the Affordable Care Act still apply to you.

The agencies listed below can help you take advantage of some of these new protections and benefits and they can answer your questions about different types of coverage.

If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder. It will help you find and compare health care coverage options in your area.

If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in New Hampshire, contact:

New Hampshire State Insurance Department
21 South Fruit Street, Suite 14
Concord, NH 03301
(800) 852-3416
TTY/TDD Relay Services: (800) 735-2964
http://www.nh.gov/insurance/
Email to: consumerservices@ins.nh.gov

If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:  

New Hampshire Medicaid Program
NH DHHS Office of Medicaid Business & Policy

Mailing Address:
Office of Medicaid Business & Policy
NH Department of Health and Human Services
129 Pleasant Street
Concord, NH 03301
(800) 852-3345 ext. 4344
TDD: (800) 735-2964
http://www.dhhs.nh.gov/dfa/medical/index.htm

If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to: 

New Hampshire Healthy Kids
1 Pillsbury Street, Suite 300
Concord, NH 03301-3556
Toll-Free in NH: (877) 464-2447
TDD: (800) 735-2964
http://www.dhhs.nh.gov/children

If you have a question, complaint, or dispute regarding insurance you get through a "self-insured" employer (typically a large company or one with locations in multiple states or countries), go to: 

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 4-USA-DOL ((866) 487-2365)
http://www.dol.gov/ebsa/consumer_info_health.html

If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact: 

ServiceLink Aging and Disability Resource Center
(866) 634-9412
After you call the toll-free number you will be redirected to your specific ServiceLink regional office.
http://www.servicelink.nh.gov

If you are a veteran and have a question or concern about veterans’ health care benefits, go to: 

US Department of Veterans Affairs
(877) 222-VETS (8387)
http://www1.va.gov/health/

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.

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