Medical bill guides and resources


No Surprises Act toolkit for patient advocates

This toolkit will help patient advocates who are working with consumers faced with surprise medical bills.

Understanding your healthcare

How to read your medical bill

Learn how to read your medical bill.

Types of health insurance

Use this guide to determine what type of health insurance you have.

Health insurance terms you should know

You may be confused by health care terms you come across. Here are some common terms and what they mean.

What is a good faith estimate?

Usually, if you’re not using insurance, your health care provider must give you a good faith estimate of expected charges if you request one or schedule services at least 3 business days in advance.

How to read an explanation of benefits

Learn how to read an explanation of benefits. An EOB helps you understand how much your health insurance covers and what you'll pay.

Medical bills and debt collections

Your medical bill may end up in collections if you don't pay. Read this guide from the Consumer Financial Protection Bureau to learn what to do.

Getting support

Talk to your provider about your medical bill

Your provider might be able to help with your medical and hospital billing issues.

Apply for medical bill financial assistance

Get help with medical bills. Learn how to apply for financial assistance and medical grants, which could help reduce your costs.

Find a patient advocate

Learn how to find a patient advocate. Patient advocates can help you resolve and negotiate medical bills.

No Suprises Act resources in multiple languages

Patients and advocates can download flyers in multiple languages.

 

Talk to someone

Call us with your questions or to submit a complaint.

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Help resources

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Page Last Modified:
08/25/2026 02:42 PM