Alaska Health Insurance Consumer Help
Alaska does not operate a Consumer Assistance Program under the Affordable Care Act. The consumer protections and benefits of the law still apply to you, however.
The agencies listed below can help you take advantage of some of these new protections and benefits. They can answer your questions about different types of coverage.
If you need health insurance, be sure to check out HealthCare.gov. It will help you find and compare health care coverage options in your area.
If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Alaska, contact:
Alaska Division of Insurance
Anchorage Office: Robert B. Atwood Building
550 W 7th AVE, STE 1560
Anchorage, AK 99501-3567
Phone: 907-269-7900
Fax: 907-269-7910
Juneau Office: (No US mail delivery)
333 Willoughby AVE, 9th FL
State Office Building
Juneau, AK 99801-1770
Mailing Address: P.O. Box 110805
Juneau, AK 99811-0805
Phone: 907-465-2515
Fax: 907-465-3422
Email: insurance@alaska.gov
Website: Commerce.alaska.gov/web/ins/
If you have a hard time affording health coverage and you have questions about eligibility or current Medicaid benefits, go to:
Alaska Department of Health
Anchorage:
3601 C Street, Suite 902
Anchorage, Alaska 99503
Juneau:
350 Main Street, Suite 404
Juneau, AK 99811
Phone: 800-487-7778
Email: doh.dpa.info@alaska.gov
Website: health.alaska.gov/en/services/division-of-public-assistance-dpa-services/apply-for-medicaid/
Local consumer assistance: Health.alaska.gov/en/division-of-public-assistance/
If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to:
Denali KidCare Alaska Department of Health
Anchorage:
3601 C Street, Suite 902
Anchorage, Alaska 99503
Juneau:
350 Main Street, Suite 404
Juneau, AK 99811
Phone: 800-478-7778
Email: doh.dpa.info@alaska.gov
Website: health.alaska.gov/en/services/denali-kidcare/
Local consumer assistance: Health.alaska.gov/en/division-of-public-assistance/
If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:
U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov
If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:
Alaska State Health Insurance Assistance Program (SHIP)
Anchorage:
3601 C Street, Suite 902
Anchorage, Alaska 99503
Phone: 907-269-3680
Juneau:
350 Main Street, Suite 404
Juneau, AK 99811
Phone: 1-800-478-6065
Email: doh.mio.info@alaska.gov
Website: Medicare.alaska.gov
If you are a veteran and have a question or concern about veterans’ health care benefits, go to:
US Department of Veterans Affairs
(877) 222-VETS (8387)
http://www.va.gov/health-care/
If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.